Communication Delivery Platform

Tagcloud computing

Is cloud computing right for your small/medium size business?

In FAQ
December 17, 2021
1 Min Read
I

MachCloud is a diverse platform for all kinds of businesses. Cloud computing helps small businesses grow and sustain through the initial ROI time. Cloud computing is reliable and secure. Thus with a cloud computing platform, a secured environment is provided for the business to function and flourish. Another reason why cloud computing is beneficial for SMEs is that it is cost-effective. SMEs need cost-effective solutions to grow and sustain in the market. Cloud computing requires a very minimal amount of IT personnel for maintenance.

Cloud computing provides SME’s a gateway to connect to the world in a pocket-friendly manner. In this way, SMEs are able to get customers around the world. Not only customers, but SMEs are able to collaborate with partners globally. This becomes a big reason for business scalability.

Cloud computing also provides a good way of business continuity with a Disaster Recovery solution. So, if there is any calamity, SMEs can rely on business continuity with the Cloud provider.

Let’s Talk
Read on

Why should you Switch to a Cloud-Based Phone System?

In Business Communication, Digital Communications
December 3, 2021
3 Min Read
W

Deploying a Cloud-based phone system is a reliable solution in the modern era. Businesses today are looking for ways to upgrade their infrastructure and keep it up to date with modern times. However, a traditional telephone system is costly due to higher setup and hardware costs, in addition to the recurring maintenance costs. A cloud-based phone system, on the other hand, has several benefits like hassle-free setup, cost-effectiveness, etc. Let’s have a look:

  • Cloud Phone is Cost-Effective

One major reason that attracts companies towards Cloud-based phone systems is the cost-effectiveness. There is less management cost, less setup, and maintenance cost, and less expensive overall.

  • Cloud Phone is fully integrated

Integrating a company’s cloud phone system with its apps highly increases the company’s efficiency. Business tools that are hosted in the cloud are easy to deploy and let employees and customers stay connected. With cloud phones, there is email, IM, Videoconferencing, and CRM tools all in one place.

  • It’s Easy to Use

With an integrated environment, Cloud Phone is easy to use. Cloud-based phone systems allow their users to log in from anywhere, thus there is no need to call explicitly from the office desk. Your employees can make business calls on the go.

  • Cloud-based phone system offers Flexibility to Scale

Businesses often need to scale up or down. With a cloud phone, businesses can increase their Phone channels/ lines as per the requirement or even decrease them if needed. So, you can add as many extensions as they are needed. To deactivate a few extensions, you simply need to call the vendor and that’s done.

  • Business Continuity

Cloud-based phone systems come in handy in case of a calamity. Since the servers are located at different geographical locations, if the area of your office space is hit by a storm or a hurricane, the business communication can still function well even if the workspace is not in an operational state.

  • Better Customer service

With CRM tools integrated, Cloud computing is a handy approach towards improved customer service and complaint management. Virtual Receptionist (VR) or Auto Attendant features are there to stay connected with your coaster 24/7.

ALSO READ: MODERN MICROSOFT TEAMS TOOLS FOR REMOTE WORKING EXPERIENCE

MachCloud helps providers with a hassle-free Cloud Telephony setup 

MachCloud is a next-gen Cloud Telephony provider. With a MachCloud setup, you can stay abreast of the latest infrastructure and technology without having to worry about the maintenance or updating of the hardware. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup and troubleshooting. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for Web-Ex, Voice for Zoom, and Cloud Voice.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

Let’s Talk
Read on

Cloud Communication & Business Phone | The Base for Modern Workplace

In Digital Communications
July 28, 2021
3 Min Read
C

Cloud communication has improved the way employees and customers communicate with one another. A Cloud communication platform is the key to manage and carry out all business communications. In the post-pandemic era, Cloud phone vendors have realized that these platforms need to be diverse enough to cater the modern business communication needs. In short, companies have now realized that these systems that host voice telephony and video conferencing services can be used as alternatives to traditional business phones.

Cloud-based Communications Systems Offer Office Phone Alternative

Back in 2020 during the outburst of the pandemic, there had been a sudden rise in work from home practice. In Europe, according to Eurostat, the highest rate was reported to be 25% in Finland followed by Luxembourg and Ireland (23% and 21.5% respectively). With this, employees had to keep the communication intact in order to keep the flow of work going. In this challenging situation, Cloud communications, with their offerings like video conferencing and telephony services, became the normal mode of communication and thus gained popularity all over the world. 

ALSO READ: DIGITAL OFFICE: THE FUTURE WORKPLACE IS ALREADY HERE

Say goodbye to traditional business phone

Cloud platforms have the tendency to replicate the existing phone systems. With platforms like Teams, the entire business communication can be managed under one dashboard. These systems have the potential to be available right from employees’ smartphones. So you can access your business phone wherever you are, whenever you want.

Take advantage of Managed services

Cloud-based communication platforms provide an integrated environment. There are a lot of managed services offered from providers’ end to companies migrating to cloud communication systems like dedicated network gateways, advanced encryption, a secure and resilient MPLS connection, end-to-end monitoring of connection quality, and protection of customer user IDs etc.

Easy billing and light on the budget

Unlike traditional phone systems in which you have to pay as a monthly subscriber, these platforms provide easy billing with pocket-friendly plans. The pay-as-you-go model in cloud computing is successful for cloud communications too. 

ALSO READ: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

Digital communications are the future of business communication

In the post pandemic world, we are witnessing the early stages of a modern and digital workplace. There is a lot more to discover with proper work from home policies where cloud combinations hold prime importance. Solution Providers are more focused on areas like Artificial intelligence and machine learning for better and improved technical features like live translations, automatic call summaries, facial and voice recognition, etc. In the modern workplace, next-level cloud communications play a huge role.

MachCloud Cloud Communication System – The Platform of The Future

MachCloud is a cloud communication platform that offers multiple ways to set up modern Business phone systems for streamlined communication. The platform offers Microsoft Teams, Virtual Private Server, Windows Virtual Desktop, Cloud PBX, SIP Trunk, and much more. 

Stay ahead of the curve and opt for MachCloud services for smooth and hassle-free communication.

Let’s Talk
Read on

Digital Office: The Future Workplace is Already Here

In Digital Communications
March 25, 2020
3 Min Read
D

With the era of cloud computing, core cloud technologies have revolutionized digital workplace of today, digital communication and how businesses operate in real world. Workspaces have now changed a lot in the past few years. Modern workspaces are flexible, manageable and not bound within the bounds of the office building.

The adaptable nature of modern workspace increases productivity

Gone are the days when the workspaces were tied to nine to five working hours in the limited office space. Today, office space has been redefined, thanks to the latest technologies on board that have given rise to digital workplace and with implementation of digital communication. With the help of latest IT adaptive tools, employees are not tied to the workspace and thus can work form anywhere. This is one reason why “work from home” employees are increasing and after homes, cafés are the second best and popular locations to work from.

Collaboration is in the genes of the new generation

The most recent generation which is working in the industry now focuses on Time, frequency and speed. In order to stay ahead of the curve, the young IT experts always tend to find ways to speed up communication, increase work productivity and keep track of the future requirements in business. A normal practice of the Generation Z (born between 1980 to 2010s) is to communicate through digital means and adapt to digital communication solutions well. This is particularly why there are multiple Communication platforms out there with increased collaboration that caters for the increase in business communication needs of this generation.

The race to stay focused towards the future vision

The digital office spaces of today hold a wide variety of opportunities that are of most interest for the new generation of IT personnel.  Collaboration tools and communitarian infrastructure is both the key to a modern workspace that is enjoyable by the workers of today. Not only they require integrated tools, the modern requirements of workspace also include top notch infrastructure that keeps the business ahead of the curve.

MachCloud – The all-in-one platform to cater for modern workspace needs

MachCloud is on such integrated communication platform that takes all the modern workspace requirements into account. With MachCloud, companies can mix different technologies while still communicate effectively and seamlessly through the workspace. The experts at MachCloud understand the pressures of today’s workspace and thus provide all the support needed for effective digital workspace communication.  The solutions and services provided by MachCloud makes you in control of your digital workspace communication and cater for all business and management needs of today.

MachCloud is flexible, agile and easily adaptable to any business niche. With MachCloud, there is no need to disrupt the existing systems you are on. In fact, the existing systems, phone numbers and technologies can continue with newer systems replacing them in real-time.

Did you find this article interesting? Why not read: “Popular Digital Communication Trends from MachCloud Experts“? 

Let’s Talk
Read on

4 cloud business phone features to look for in 2020

In Digital Communications
February 25, 2020
3 Min Read
4

The modern era of cloud computing has brought cloud business phone into the business space. For enterprises an Enterprise VoIP is better than a landline business phone. Like other systems in the office workspace, the cloud business phone system is also connected to the devices you carry, making it a better version of the typical landline business phone.

Microsoft Teams Direct Routing is a new player in the cloud business phone market. With a robust internal system of enterprise VoIP, Microsoft Teams make the cloud business communications smoother, secure and according to the needs of modern communication.

What to look for, in a cloud business phone?

In order to meet the increasing security and communications needs, businesses are focusing on features that make phone systems robust, integrated and scalable. Here are top four features for a cloud business phone that you know:

  • Simplified workflows

Phone systems today have built-in call tracking tools and offer integrated environments for easier task handling and management. One latest feature includes phone systems being integrated with a CRM, so whenever a customer submits an inquiry, the phone system automatically generates a ticket to the company’s ticketing system, thereby simplifying the overall workflow and taking the customer inquiry to the concerned department in an automated manner.

  • Smooth connections of multiple sites

Phone systems are not tied with wires anymore. Employees can take the company phones wherever they go. Similarly, advanced features of cloud business phone include providing the freedom to employees to divert calls coming via cloud PBX to their desired numbers in any country. In this way, your remote employees can continue with work with increased productivity.

  • No compromise on Quality

A business phone is all you need to carry out your business dealings, your customer communications like video conferencing, or communications within branches geographically apart. In this scenario, the major requirement is a clear voice quality with no latency or jitter to disrupt the flow communication. With increased communications needs in present and future, it is thereby very important to go for a phone system that ensures crystal clear voice.

  • Scalability

As mentioned before, scalability factor remains an important one throughout the business space. While you increase your business operation and grow your business to other areas, you’d need more employees, bigger teams and so your communication needs will grow as well. The factor of scalability is thus an important one to look for, while you are opting for a cloud business phone.

ALSO READ
Benefits of integrating fixed and mobile telephony with Microsoft Teams

MachCloud – offering the best features for a robust cloud business phone system

MachCloud is an integrated platform in order to transform business communication into a unified, collaborative experience. The platform meets the current and future needs of communication through its various offerings like MachCloud, consisting of fixed cost solution depending upon your business size, Office 365 Reselling services, calling in Teams, MachCloud’s Direct Routing powered by Microsoft Teams. MachCloud offers smooth flow of operations including easy migrations of your telephone number to Microsoft Teams.

Get started with MachCloud for an efficient and effective communication platform for your business.

Get In Touch

Read on

5 Features that make MachCloud stand out from other UC providers

In Cloud PBX, Hosted Voice, PBX, SIP Trunking, Unified Communications, VOIP
April 12, 2019
3 Min Read
5

In today’s competitive unified business communication market, UC providers have to put in a lot of efforts to take the lead. Customers today demand not only jitter-free streamlined communications but also require them to be cost-effective. Clients look forward to multiple features form a SIP Trunk provider like SIP trunking services, Cloud and Hosted PBX, Hosted Voice, Office 365 and many more.

MachCloud stand out from other UC providers

What makes a SIP Trunk solutions provider stand out from others is its ability to handle multiple clients keeping in mind about the scalability of their business and an eye for future trends. MachCloud is one such a Service management and communication delivery platform that provides cutting edge communication infrastructure with an edge over its competitors.

Unified Management Portal

The Unified communications portal is revolutionary in essence since it makes management work of business enterprises easier. With this portal, you get a centralized, complete, multi-vendor UC environment with a single management tool that provides a detailed visibility towards UC communication management including Cloud PBX, Hosted Voice, and Microsoft Skype for business, Microsoft Teams and much more.

Free Calls within the company mixing different technologies

If you have two different vendors for your SIP trunk and Skype4Business, there are hidden costs like telephone charges for calls between employees. MachCloud solves this by offering free calls between 2 variants. This gives  added benefit and cuts your costs.

Easy Migrations

With MachCloud, you get the option to migrate telephone numbers in real-time between SIP trunks. With a single management portal, the migrations become a whole lot easier. The experts at MachCloud make the migrations very reliable and dynamic so that there is minimum fluctuation in business performance and let you enjoy a smooth migration experience in real-time.

ALSO READ
The Promising business-oriented Cloud Computing platform

Unified Invoice Management

With a Single unified invoicing system, MachCloud SIP Trunk provider makes you save valuable hours so your IT and Accounting professionals are freed from management services related to invoicing. The amazing self-service portal offered by MachCloud is all you need for a smooth invoicing experience.

Customer Support

At MachCloud, you are never alone. Our experts are there for your support related to unified communications 24/7. The customer support is fast and reliable that upholds partnerships for a complete business. We focus on long-term relationships with our customers.

MachCloud SIP Trunk provider offers you a whole lot different experience to implement your communication infrastructure in a smooth and streamlined manner. It is the gateway to all your UC needs. Go for MachCloud solutions and enjoy a successful journey with us in a long-term relationship.

Read on

Exciting MachCloud Offers: Pricing and Plans for a Successful SaaS Business

In Unified Communications
March 19, 2019
4 Min Read
E

MachCloud offers pocket-friendly Plans which are the main reason MachCloud is considered the game changer in business and hence it is expected to take the industry by a storm.  With so many fruitful offerings for your SaaS business, MachCloud stands out in the market with its unique offering of SIP trunking and VoIP together with ardent customer support and best advice from Industry experts. Let us introduce you the plans and pricing models with which you can save more, plan better and accomplish the most!

“Become a Partner” Plans

With MachCloud Become a Partner plans, you are in control of the pricing, customers and business. MachCloud experts help you get the most out of your business automation through the plans you choose. There are two basic models to choose form: Trusted advisor and Private label.

Trusted Advisor

In this model, MachCloud does the customer handling. You are able to get one time commission for each client along with monthly recurring revenue till the time the client is under contract. You get to close the deal with assistance from MachCloud experts. MachCloud offers expert assistance 24/7. It means your SaaS business is fully functional around the clock. There are no contractual complexities and it costs you nothing at all.

Private Label

In this model, you get to take care of the customers the way you like hence customer handling is your domain. You own the customers and manage customer relationship with them too. In addition to this, this model offers flexible margin setting, hence you are free to bill at your own price. Closing the deal is also your domain and you will stay in control of that. Like the customer relationship handling, you provide the technical support to customers as well. However, MachCloud offers technical expertise from the best industry experts to facilitate your technical support to your customers around the clock. The initial investments are zero and there are no complications of contracts either. It is all simple, designed according to your flexibility.

For details; visit www.machcloud.com/microsoft-csp/become-a-partner

Office 365 Plans and Pricing

In addition to become a partner, our experts offer Office 365 Plans and pricing designed according to your business needs. There are two plans: Business Plans and Enterprise Plans.

Business Plans

This category offers plans which have users up to 300 in total. This is best suited for SMEs and any not-so-large SaaS business. There are three office 365 plans: Office 365 Business Essentials, Office 365 Business and Office 365 Business Premium. For Office 365 Business Essentials and Office 365 Business you get unlimited support all year long. For the plan, Office 365 Business Essentials, you get Microsoft Exchange, SharePoint, OneDrive and Skype4B. In Office 365 Business, MachCloud offers, Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, OneDrive and PowerPoint Online. For Office 365 Business Premium, you get all the apps from Office 365 Business and additionally, you get to have Exchange, SharePoint and Skype for Business.

Enterprise Plans

In this category, MachCloud offers, three plans for your SaaS business: Office 365 Enterprise E1, Office 365 ProPlus and Office 365 Enterprise E3. For the first and third i.e. Office 365 Enterprise E1 and Office 365 Enterprise E3, you get unlimited support from MachCloud experts. In case of Office 365 Enterprise E1, MachCloud offers Microsoft Exchange, SharePoint, OneDrive and Skype4B. In case of Office 365 ProPlus, MachCloud offers Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, OneDrive and PowerPoint Online whereas in Office 365 Enterprise E3, you get to have, Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, PowerPoint Online, Exchange, SharePoint, OneDrive and Skype4B. In this category, you can have unlimited number of users of your apps and further MachCloud offers advanced features.

For details; visit www.machcloud.com/cloud-computing/buy-microsoft-office-365

Final Thoughts

Now that you know all the pricing and packaging details, it’s high time you should choose a package that suits your SaaS business. Not only you are bound to find one from the above details but your business is bound to rise to success and growth. Now here’s your chance to grab the opportunity with MachCloud.

 

Lets TalkBecome A Partner

Read on

MachCloud is Out: The Promising business-oriented Cloud Computing platform is finally here!

In Announcement, Azure, Business Communication, Cloud PBX, Dynamics 365, Hosted Voice, Office 365, PBX, Professional Services, PSTN, SIP Trunking, Unified Communications, VOIP
March 18, 2019
4 Min Read
M

The modern era of cloud computing demands Cloud computing services to be more business-friendly. Business is being transformed into purpose-built and intelligent networks for which communication infrastructure plays a lead role. The need for higher bandwidth has never been more critical in the past than it is now. With the increasing Voice services needs from customers Providers are always in search for best Communication infrastructure in order to make cloud computing business to stay ahead of the curve. This includes SIP trunking services and VoIP infrastructure that follows the right fit.

machcloud business-oriented Cloud Computing platform

MachCloud has got it all covered

MachCloud is a unique service management and communication delivery platform. Launched to cater the current business needs of Providers, MachCloud focuses on hybrid. It offers SIP trunking services, hosted PBX or Skype for Business connections efficiently managed through a single panel. It also offers office 365 for Exchange Online and other collaborative and productivity tools that are the requirement designed carefully to cater current and future Cloud computing Service Providers needs in mind.

Let’s have a deep dive into other major offerings from MachCloud.

Major Offerings

  • SIP trunking services

With MachCloud, you are able to get best SIP trunking services with the most flexible manner. It offers a unified solution for telecom, Skype for Business, Office365/Teams. Now, you can manage communication delivery, service management and ordering all from a single portal. New streams of business can emerge once you come to MachCloud. The automated ordering and management solution offered by MachCloud is designed to make sure the partners are in full control of service management. Other major SIP trunking services include: Real-time CDR’s, porting on demand, Skype4Business and SIP trunks hybrid solution with one invoice, multiple end user price plans and many more. On top of it, it also gives you the control to Brand your own service.

  • Hosted Voice

MachCloud gives you all the major features of PBX-UC with high security and reliability needed for your business. This feature can also be further integrated with APIs and multiple we services are consumed for an efficient service delivery. Major hosted voice features include:  Extensions, numbers, connection to SIP phones, Multilevel Organization, user rights, Voice Prompts, Queues, Conference Box, Voicemail options, Call Forwarding, Dial plan switch. In addition to this, Auto provisioning, Phone status, Dial plan, Dial plan elements, logging- that includes Call Event Logging and User Event Logging, Call Detail Records (CDRs) and Call recordings and Music on Hold.

  • Office 365

MachCloud’s out-of-the-box advisory services can do wonders for your business since everything is carefully analyses by experts and then you are in control of the decisions to be taken for the pricing plans. MachCloud also offers migration services whether you have hosted or on-premise IaaS or you wish to scale the business infrastructure. MachCloud is your reliable Office 365 partner.

  • Azure

MachCloud integrates Microsoft Azure Cloud services. IT offers you everything needed for a successful Azure integration and service delivery. With best expert from the industry, MachCloud can help you get the best out of the cloud. With PaaS and up to the mark development tools, Azure has a lot to offer that can proved better business insights to you. It also cuts down costs and maximized profitability. With Azure integration, you get best security and compliance. MachCloud offers consultations, design and deployment services and management services.

  • Dynamics 365

In addition to Azure services, MachCloud also offers Dynamics 365 services that you make able to boost your business productivity and take informed decisions. This is done through implementing ERP & CRM system that provide all the necessary tools needed for Operations, sales, marketing and customer service. In this way, your business can make use of CRM without additional software.

  • Professional Services

For best consultation and advice, you can work with our Experts who are skilled to provide Onboarding services, Migration services and Admin as a service. You can get help on O365 admin center, deploying O365 on local devices, Acquiring O365 Cals and much more. 

MachCloud is your gateway to best service delivery

It is the need of the hour that communication delivery, SIP trunking services and VoIP should be streamlined with other business services like Microsoft’s 365. Cloud providers are generally in search for a provider that fulfills both needs. Since hybrid is the next-gen thing in cloud computing, MachCloud is introduced to take the concept of hybrid to a next level. It offers flexible plans for you to adopt and proceed with your business ongoing. Reliability and efficiency is all you need for a successful business growth.

Go ahead and increase your business mobility and productivity with MachCloud, your one-stop solution to cloud computing, SIP trunking service and communication delivery management.

Lets TalkBecome A Partner

Read on
Communication Delivery Platform

Get in touch !

MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

Recent Posts