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It’s time to embrace Remote working for good

In Unified Communications
November 2, 2021
3 Min Read
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The year 2021 has been the year of remote working. As the amount of remote workers is expected to increase (double, in fact), companies are looking for ways to make the remote working experience favorable and cost effective.

Remote working becomes permanent

With the historic shift in the 2020 job market due to the pandemic, many organizations adopted the work from home policy temporarily but now have accepted it as a norm. The trend seems to continue and will prevail in the years to come. According to statistics, the productivity metrics show that remote working is [indeed] working. Many Tech companies are letting their employees work remotely for an indefinite period of time even after the offices are open.

Remote Working requires more engagement

While an office environment has its own pros and cons, one major benefit is the positive attitude that people get or motivation to keep going while discussions during meetings. This is still a major challenge. Employees seldom lose motivation. To stand out as leaders, employees have to participate in virtual events, be active in online meetings and keep communications intact.

Remote work makes cybersecurity a key component

With the rise in remote working, the world has seen another rise in cyberspace: Cyberattacks. Cybersecurity has become a great concern as more workforce is shifted to work remotely. Now, companies have to make investments to beef up their online security and improve their overall security posture. Best inline Security methods have to be put in place to address modern cybersecurity challenges.

ALSO READ: ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

The Future of remote working is here

The future of the hybrid working model is still unclear. However, the major shift has become towards “what” is being done and not “when” and “where” it is being done. After all, when the employees are given the flexibility to work at their own time and pace, they succeed and so do their employers. By investing in the right communication tools, employers can shape up the hybrid work model to a whole new level for maximum productivity.

MachCloud offers all in one solution for unified communications

MachCloud is one window for all your organization’s communication needs. It offers solutions like Cloud Voice, Cloud PBX, Direct Routing, and Microsoft Teams for business. MachCloud makes your tasks easier by offering smooth migration options with Teams. So whether you are planning to deploy Voice for Microsoft Teams, Zoom, Webex or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make it easier to make the shift to a remote working model with digital communications platforms like MachCloud.

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Should I Switch My Small Business Phone System to VoIP?

In FAQ
July 28, 2021
1 Min Read
S

Yes, many companies have already switched to Voice over IP and Cloud-based Telephony services. As a matter of fact, if you don’t switch your business to a cloud-based phone system like VoIP, you’ll soon have to. Small businesses can go around well without a VoIP service. However, the future of communications lies within cloud-based phone systems. It is best to make the shift right now. It is smart to invest today so the phone system can pay you off in later years while your business grows. 

The pandemic has already made everyone familiar with digital communications. In fact, people have also come to know the true importance of digital communications now. Compared to traditional communications systems, cloud-based communication systems provide multiple advantages like Pay-as-you-Go plans for easy billing, increased flexibility with scale up or down options, and less training on operating the cloud-based business phone systems (thanks to the already available free online training).

Talk to a MachCloud Expert for more details on Cloud-based Telephony services.

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Cloud Communication & Business Phone | The Base for Modern Workplace

In Digital Communications
July 28, 2021
3 Min Read
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Cloud communication has improved the way employees and customers communicate with one another. A Cloud communication platform is the key to manage and carry out all business communications. In the post-pandemic era, Cloud phone vendors have realized that these platforms need to be diverse enough to cater the modern business communication needs. In short, companies have now realized that these systems that host voice telephony and video conferencing services can be used as alternatives to traditional business phones.

Cloud-based Communications Systems Offer Office Phone Alternative

Back in 2020 during the outburst of the pandemic, there had been a sudden rise in work from home practice. In Europe, according to Eurostat, the highest rate was reported to be 25% in Finland followed by Luxembourg and Ireland (23% and 21.5% respectively). With this, employees had to keep the communication intact in order to keep the flow of work going. In this challenging situation, Cloud communications, with their offerings like video conferencing and telephony services, became the normal mode of communication and thus gained popularity all over the world. 

ALSO READ: DIGITAL OFFICE: THE FUTURE WORKPLACE IS ALREADY HERE

Say goodbye to traditional business phone

Cloud platforms have the tendency to replicate the existing phone systems. With platforms like Teams, the entire business communication can be managed under one dashboard. These systems have the potential to be available right from employees’ smartphones. So you can access your business phone wherever you are, whenever you want.

Take advantage of Managed services

Cloud-based communication platforms provide an integrated environment. There are a lot of managed services offered from providers’ end to companies migrating to cloud communication systems like dedicated network gateways, advanced encryption, a secure and resilient MPLS connection, end-to-end monitoring of connection quality, and protection of customer user IDs etc.

Easy billing and light on the budget

Unlike traditional phone systems in which you have to pay as a monthly subscriber, these platforms provide easy billing with pocket-friendly plans. The pay-as-you-go model in cloud computing is successful for cloud communications too. 

ALSO READ: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

Digital communications are the future of business communication

In the post pandemic world, we are witnessing the early stages of a modern and digital workplace. There is a lot more to discover with proper work from home policies where cloud combinations hold prime importance. Solution Providers are more focused on areas like Artificial intelligence and machine learning for better and improved technical features like live translations, automatic call summaries, facial and voice recognition, etc. In the modern workplace, next-level cloud communications play a huge role.

MachCloud Cloud Communication System – The Platform of The Future

MachCloud is a cloud communication platform that offers multiple ways to set up modern Business phone systems for streamlined communication. The platform offers Microsoft Teams, Virtual Private Server, Windows Virtual Desktop, Cloud PBX, SIP Trunk, and much more. 

Stay ahead of the curve and opt for MachCloud services for smooth and hassle-free communication.

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How Unified Communications impacts post Covid19 world

In UDCaaS
October 22, 2020
3 Min Read
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Ever since the world was hit by COVID-19, Unified communication systems have played a huge role in keeping the world business connected. It is only through video conferencing tools that students were able to continue with their academics, businesses were able to keep their office collaboration intact and general people were able to stay in touch with their families while maintaining social distancing.

But how can the pandemic change cloud business for the better? Certainly, after COVID-19 outspread, one thing that most businesses have started to invest in is a sustainable Unified Communication system. What businesses require amidst uncertain situations is sustainability: a system that could keep it alive and growing, if not growing at all times.

Cloud Business move towards agility more than ever

The term “agile” is considered more related to the IT sector; however, it fits the purpose equally in any type of business domain. The idea so to create solutions that are the best fit and faster than the traditional way of developing solutions. During the pandemic, COVID-19, far-reached teams could collaborate using Collaboration tools. Thus, they were able to share ideas and experiences for better customer satisfaction. This trend is sure to stay in a post-Covid world.

Accelerated decision making rules the business space

In the fast-paced market, businesses can’t afford delays in decision making. Accelerated decision making is the key to foster a successful cloud business journey. In a post COVID era, leadership teams are seen to change their approach towards governance, thereby engaging decision-makers more frequently than ever. This is made easier with easy to pull video calls and short audio conferencing meetings.

Faster communication and collaboration

Unified Communication systems have engaged teams to work remotely and improve communication even in the hardest of times. Tools like Cloud PBX systems, SIP Trunking, VoIP, IP telephony, and many others have made their mark in the business space. Collaboration increases agility and better decision making. This foster’s work from home and virtual meetups more than often.

RELATED: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

MachCloud – the platform for business communication and other cloud services

MachCloud offers services that foster business communication and operations in modern business space. Equipped with modern back-end infrastructure, MachCloud understands modern business combination and cloud needs. Get Teams Voice options with or without buying a Microsoft 365 subscription, deploy Cloud and Hybrid PBX Solutions, and offer Windows Virtual Desktop services to foster remote working with MachCloud.

Keep your business equipped with all the Right tools for remote working and contact a MachCloud expert today.

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Business Phone: Current and Future Trends

In Business Communication, Digital Communications, Unified Communications
June 26, 2020
3 Min Read
B

Mobile Business phones have become more powerful than supercomputers in 1969. In today’s time, like other daily life operations like bill payment, bank transactions, and managing office work is also going to be eventually managed from the cell phone. In fact, in many companies, ever since the work-from-home policy was adopted during COVID-19, most of the digital communications Cloud collaboration work is done right from employees cell phone and it is used more of a business phone during work timings than a personal device.

It’s still good to talk

As of today, Mobile Phones are the prime medium to text and talk while being geographically apart. This prime purpose will be the same in all eras to come; however, it can be extended with the modern needs of business communication. Features like toll-free numbers, virtual assistants, and bots directing the customers at customer support. With the advent of 5G, business phones and cloud collaboration will be further refined.

What is the business phone evolving into?

The future of AI-based UC solutions may make the use of business phones for include improved online meetings with automatic transcription, based on features like intelligent speaker tracking in a meeting, facial recognition, automated identification and authorization of meeting members when they request to join, generating meeting minutes, finding useful content related to meeting agenda, user recommendation on which employees should join a meeting. All this is basic “Talking over a phone” just taken to a Next Level.

The cornerstone of the business: The Right Business Phone Services

No matter how much you invest in the infrastructure or the cloud, a business phone is only going to be lucrative if you invest in the Right Plan. Many providers include services of installation and planning of the new phone system that is feasible for the organization. Similarly, providers provide an easy transition into the new phone system from the existing system along with expert advice and support on expanding the new system as per business growth.

MachCloud – The Platform providing the latest business collaboration tools

MachCloud is a one-window for all your business’s collaboration and digital business communication needs. Equipped with top-notch infrastructure, MachCloud has got solutions for businesses like Calling in Teams, CloudPBX, SIP Trunks and Integrated Direct Routing. The Microsoft Teams Smartphone app becomes the central platform for collaboration and business communication, as MachCloud connects the Office PBX to Microsoft Teams. The Teams app has high tech Codecs, efficient battery management and effectively replaces traditional SIM based Fixed/Mobile services. Getting started with MachCloud will let you experience the next level Microsoft 365 experience.

Get on board with a state-of-the-art business communication platform and Equip your business with MachCloud today for effective business communication.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHCLOUD SOLUTION FOR MICROSOFT TEAMS FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

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Resell Calling in Teams with MachCloud | Resellers’ Gateway to Business Success

In Digital Communications
November 12, 2019
2 Min Read
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MachCloud’s White Label Calling in Teams Solution is here! Resellers, here’s your chance to raise the bar of your business and make use of benefits of Microsoft Teams. In the journey towards digital transformation and the uplifting of digital business communications , business are in search for profitable, cost-effective, flexible yet efficient digital business communications solutions that make them able to do more with less and provide more value out of their existing systems and processes.

Experts at MachCloud are well aware of the pain points of White labeled partners and so while offering Calling in Teams Solutions, all those pain points are addressed so that the Resellers can resell by staying ahead of the curve. MachCloud offers exciting business opportunities for Resellers offering digital business communications. But the cherry on top is MachCloud’s calling in Teams Solution. Let’s take a look into top 3 benefits of Microsoft Teams with Calling in Teams for White Labeled Partners:

  • Expand business revenue with profitable margins

MachCloud offers profitable margins. You can set your own margins and let the revenue stream flow smoothly. You are in control of the margins and so there is no intervention from MachCloud about margin setting.

  • Hassle-free Reselling with Reliable services

Calling in Teams service is reliable with the top-notch infrastructure deployed at the backend. So, Resellers don’t have to worry about the technicalities of communications proceedings or any call handling. White Labeled partners can resell these services in a hassle-free manner.

  • Your own brand name

MachCloud allows the resellers to provide the services under their own brand name. This makes you stay in control of the services you provide and give your customers a better collaboration experience and improve customer satisfaction at your end.

So, now you know it; Get on board with MachCloud and discover the potential of Reselling with MachCloud’s Calling via Teams Solutions. With flexibly and agility, MachCloud is the #1 choice for resellers in the market.

 

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A look into business collaboration | OneDrive for Business

In Professional Services
October 17, 2019
3 Min Read
A

Having a wide variety of Office 365 business collaboration tools, often customers get confused when to use what. Especially, after the rollout of Teams in 2017, the number of collaboration tools that Microsoft is providing has increased up to 9. With collab tools at hand, customers are bound to ask, “Where to use what?”

Let’s analyze things one by one. Out of 9, the most important collab tools are: Microsoft Teams, Yammer, SharePoint and OneDrive for Business.  And out of these, we focus on Microsoft OneDrive for business today.

Where do we need OneDrive?

Heck, everywhere where we are dealing with content; both outside and within workspace. Collaboration between Teammates, colleagues and multiple departments is based on one common thing: Content. Microsoft 365 or Office 365 offers OneDrive for Business benefits to its customers for better business collaboration.

Heard about Dropbox? Well, OneDrive is exactly the Microsoft version of it, just a bit better because it enables business collaboration through Teams, SharePoint and even Skype for Business.  It is a one-stop-shop for all personal and work files related to a project or a team or group.

Major OneDrive for Business benefits

OneDrive for business benefits include providing easy file sharing options, being integrated with Windows File Explorer for all time access (even if the system is not connected to internet) and providing accessibility from mobile devices. May it be a presentation that you are working on for your manager, or a business plan that you plan to present to your cloud business partner, OneDrive is the tool for you.

While you can share documents with anyone, there are many options that you can share the files with. Let’s say, you have made a presentation and need your manager Alex to approve it. You can share it with Alex, specifically. If you need a word from Tim you can make the file shareable (anyone with the link can access the file) and share the link with Tim. You can even share the whole presentation with everyone in the team, once it’s done.

ALSO READ An insight into Microsoft O365 groups management

MachCloud and Profitable reselling of Office 365 plans

MachCloud is a complete Digital Communications and Service Delivery Solution. Its Office 365 Service Provision is updated according to the latest trends in market. It offers Exchange online, a best-in-line application rich office suite and business collaboration solutions. It allows for Microsoft Partner businesses maximization of benefits and productivity with cloud automation being the top priority. Experts at MachCloud can guide you well which plan to opt for Office 365 out of Business Plans or Enterprise Plans. At MachCloud, there’s a plan for everyone.

Get your hands on MachCloud and take the benefits of Office 365 business collaboration tools for best-in-line collaboration within your business team.

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A look into of SIP Trunk Costs

In SIP Trunking
June 19, 2019
3 Min Read
A

The shift to digital communication is trending in the business space. In fact, many businesses have upgraded their communication infrastructure towards hosted VoIP or SIP trunking.  The biggest motivation in this business shift is the cost that digital communication saves for companies like SIP Trunk Costs. It is predicted that the end of PSTN networks will be experienced in the next decade which means that digital communications are here to stay for longer.

How Much Money Can a SIP Trunk Service Save You?

In reality, there is no exact amount that experts can tell that’ll give you an estimate on cost savings. The cost that you save depends upon the size of your enterprise and the nature of your business that eventually decides what your requirements on unified communications are. Another big factor that decides the SIP Trunk Costs or costs of your digital communications is the current status of your communication infrastructure. Many a times, the current infrastructure is so orthodox that upgrading the whole infrastructure requires much investment in terms of cost which means that for the first few months, the shift to digital communications would look costly, but in the longer run, it is going to save you costs for sure.

SIP Trunk Costs

When it comes to SIP Trunking, there are many costs that one should expect while implementing the Trunk. This includes cost of DID numbers, direct and indirect costs of buying the trunks, porting your old numbers, long distance rates and actual calling charges.

Typically, the initial investment cost ranges between $10 – $150 (one time) and monthly it ranges from $25 – $50 per trunk depending upon the size of your business and the requirements of communication within the organization.

There are many ways to save costs with SIP Trunks.

SIP Trunks Costs Less on Calls

With SIP Trunks, calls are transmitted via the internet directly, bypassing the local phone company. Hence the charges of local phone company are diminished in using SIP Trunks. This makes calls relatively cheaper especially for long-distances.

Zero Capital Costs

With SIP Trunks, you don’t have to buy physical hardware to initiate calls. This saves you huge bucks. Since SIP trunk is just a virtual line that connects your business to your vendor, you can easily make use of multimedia lines for video conferencing, virtual meetings software etc. without deploying any additional hardware at your end.

Reasonable Call Rates

The best part of adopting SIP trunks is that internal calls are free. This means, employee to employee communication is not charged with any fee and there is no SIP Trunk Costs for internal communication. Long-distance calls are also charged with lower rates as compared to other technologies.

MachCloud – The Ultimate Next-Gen UC Provider for Your Business

MachCloud offers a wide range of unified communication tools that is suitable for any type of business. Whether it is Hosted Voice, SIP Trunks, Cloud PBX or other Cloud services, MachCloud has got you covered. With MachCloud, you can resell Office 365, get all-in-one bundle and save costs on Support. With no internal costs and zero upfront fees, MachCloud offers pocket-friendly solutions suitable for all types of businesses from SMEs to enterprises. Stick around for more updates on exciting services of MachCloud which can fulfill your business digital communication needs in a trendy manner.

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IP Trunking Vs. SIP Trunking: know the difference for your cloud business

In SIP Trunking
May 7, 2019
3 Min Read
I

In today’s time almost Every Cloud business has moved from typical software provisioning services towards more ways where more potential can be discovered through cloud infrastructure. Approaches like cloud-based business phone service that includes SIP trunking an IP trunking, fiber internet connectivity, and cloud backups are few of these ways which can unlock more potential out of a cloud business. There are many benefits of a digital communications infrastructure implemented in a cloud business like Low capital requirements, advanced calling options, constant platform, flexibility in security monitoring.

For cloud providers, cloud-based phone services like IP Trunking and SIP Trunking are two options to adopt. Since both terms come from digital communications infrastructure hosted in the cloud, there are slight differences between the two. It is always a plus to know these differences between IP trunking and SIP trunking before deciding which one to opt for your business.

What is IP Trunking?

In essence, IP trunking is large scale deployments of VoIP solutions in organizations. It is generally considered synonymous to VoIP implementation. Since voice transmissions are considered as data transmitted via data connections instead of analogue phones, this service is different from plain old telephones (Pots) services. This is also different from Skype and Vonage type VoIP product since IP Trunking offers security and reliability enterprise needs.

IP Trunking can be implemented in many ways, like on-premises solution or subscription to cloud-based VoIP. It relies on PBX or SIP trunks. On-premises solutions are managed and owned by organizations themselves, on the other hand, subscriptions to cloud VoIP management is handled by a combination of Cloud Provider and organization itself.

What is SIP Trunking?

SIP trunking is a standard way of managing multimedia communications. The SIP protocols are used in the provisioning of all actions necessary to place calls like establishing the call, ending the call, sending data etc. 

SIP trunking has a massive potential of cost savings, scaling infrastructure without the need of purchasing heavy equipment like TDM phone system. In addition to this, it supports Unified communication tools for better collaboration needed in business environment like desktop sharing, file sharing, video conferencing etc.

Technically, SIP trunking is more an alternative to PBX, not IP Trunking. So, they both are not exactly comparable to each other. In reality, organization which wish to opt Unified communications can opt either PBX Hosting (on-premises or cloud based) or SIP trunking and choose which his most beneficial to discover the potential of cloud business.

ALSO READ: Opportunities for a SIP Trunking Business Provider

MachCloud – The One Stop Solution for a Progressive Cloud Business

MachCloud offers a unique service management and communication delivery platform. With services like SIP trunking, VoIP solutions, Hosted Voice, and many others, MachCloud is the choice for a complete solution for unified communications for any type of cloud business. The pocket friendly plans and pricing offers make it easier to implement digital communications infrastructure for better business productivity. The excellent support and technical assistance are all you need to stay in control of your unified communications at all times.

Head over to MachCloud for a more robust Digital communications experience for your cloud business.

 

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