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It’s time to embrace Remote working for good

In Unified Communications
November 2, 2021
3 Min Read
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The year 2021 has been the year of remote working. As the amount of remote workers is expected to increase (double, in fact), companies are looking for ways to make the remote working experience favorable and cost effective.

Remote working becomes permanent

With the historic shift in the 2020 job market due to the pandemic, many organizations adopted the work from home policy temporarily but now have accepted it as a norm. The trend seems to continue and will prevail in the years to come. According to statistics, the productivity metrics show that remote working is [indeed] working. Many Tech companies are letting their employees work remotely for an indefinite period of time even after the offices are open.

Remote Working requires more engagement

While an office environment has its own pros and cons, one major benefit is the positive attitude that people get or motivation to keep going while discussions during meetings. This is still a major challenge. Employees seldom lose motivation. To stand out as leaders, employees have to participate in virtual events, be active in online meetings and keep communications intact.

Remote work makes cybersecurity a key component

With the rise in remote working, the world has seen another rise in cyberspace: Cyberattacks. Cybersecurity has become a great concern as more workforce is shifted to work remotely. Now, companies have to make investments to beef up their online security and improve their overall security posture. Best inline Security methods have to be put in place to address modern cybersecurity challenges.

ALSO READ: ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

The Future of remote working is here

The future of the hybrid working model is still unclear. However, the major shift has become towards “what” is being done and not “when” and “where” it is being done. After all, when the employees are given the flexibility to work at their own time and pace, they succeed and so do their employers. By investing in the right communication tools, employers can shape up the hybrid work model to a whole new level for maximum productivity.

MachCloud offers all in one solution for unified communications

MachCloud is one window for all your organization’s communication needs. It offers solutions like Cloud Voice, Cloud PBX, Direct Routing, and Microsoft Teams for business. MachCloud makes your tasks easier by offering smooth migration options with Teams. So whether you are planning to deploy Voice for Microsoft Teams, Zoom, Webex or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make it easier to make the shift to a remote working model with digital communications platforms like MachCloud.

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4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

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4 Compelling reasons to adopt unified communications in the cloud business

In Unified Communications
August 13, 2020
3 Min Read
4

Modern Unified communications is a way to streamline core business operations and increase productivity. With a state-of-the-art business phone in place, your employees can collaborate better and manage project communication much more eloquently via email, chat, phone, text, voicemail, audio conferencing and video conferencing. Having the right Unified communication setup lets you have an improved relationship with your customers too.

What are the few UC Solution options?

Modern born-in-the cloud PBXs are best to opt-in to a business. There are options to go for a SIP Trunking solution or a Hosted PBX system. In addition to this, Microsoft Teams is also a lucrative and emerging unified communication trend that satisfies most businesses’ communication needs. It offers Direct routing capabilities in which you can experience Teams Calls via your existing PBX.

What are the Major benefits of unified communications?

Apart from better collaboration, Unified communications provide many other benefits. Let’s have a look:

  • Top-notch infrastructure

With cloud communications, you get top-notch infrastructure at your hands to carry out inbound and outbound calls within your office. Cloud communications also provide geo-redundancy which inherently provides your business communication structure, resiliency against any disaster, or more specifically against a pandemic.

  • Improved business flows

Well-crafted unified communication solutions of today are designed to keep People’s communication in mind. Either they are your customers or employees; you’ll have to deal with people at the end of the day. With improved people communication your business processes eventually improve that gives you all the productivity needed for a growing business.

  • Reduced Shadow IT effects

In modern workspaces, it is getting difficult to combat the effects of Shadow IT. With a centralized cloud communication solution, you can stop shadow IT in its tracks. This keeps cyber criminals at a bay.

  • Better customer experience

Once you’re internal and external comm channels are better connected, you get faster response time. This makes things easier for the sales team or the customer support people to tackle customer things. 

Also read: A GUIDE TO DEPLOY MICROSOFT TEAMS DIRECT ROUTING

MachCloud takes your business to the next level

With MachCloud, your organization can get a modern communication system within no time. MachCloud provides best-in-line solutions for business communication. With services like Cloud PBX, SIP Trunking, Microsoft Teams Direct Routing, and Calling in Teams, MachCloud stands out from others. The Calling in Teams Solution can be obtained via MachCloud Solution for Microsoft Teams Solutions. In addition to this, there is a MachCloud Voice solution for better Calling options.

Keep your business communication updated with the latest MachCloud offerings and take your business phone to the next level.

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Work from home simplified with Unified Communications

In Business Communication, Digital Communications, UC, UDCaaS, Unified Communications
June 4, 2020
3 Min Read
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Ever since Work from home has gained popularity, companies are looking for ways and tools to manage remote employees. In reality, it is very difficult to manage a large group of employees working remotely. However, in modern times, home working is made easy with unified communications. Here are a few things you need to keep things under control and make the work from home experience smooth and enjoyable for both the employees and the managers.

Collaboration is the key

With employees scattered at different parts of the city and working from home, you need to keep up the spirit of Office collaboration. Unified communication tools provide the necessary collaboration on sharing information, documents, and project files. Each business must be geared up with tools needed to enhance and promote collaboration.

Get one step ahead from just chat and calls

Businesses that had already invested in cloud communications or Unified communications are reaping the benefits now better than others in the market. With the right tools in place, you give that extra edge to your normal business communication that keeps the flow and prevents it from drying up. For digital collaboration, you must keep your systems updated with the minimum requirements for VoIP communication, video collaboration, virtual meetings, simple IM, chats, calls, the latest call recording systems, best inline notification mechanism, and much more.

Make your Employees feel connected

The bottom line is: While working from home, break the ice with all employees at least once every day. While you keep them engaged, they’ll start enjoying working from home and still stay productive. Since the Digital workplace is different from the usual workplace of brick and mortar, chances are that the employees soon get bored. To keep them feel connected, a state-of-the-art collaboration platform is needed where they do not feel being out-of-work.

Related: Will the legalization of “work from home” benefit the economy?

MachCloud offers robust Unified Communications Solutions

MachCloud is a Unified communication solutions provider that fits your business. With the flexibility in plans and pricing offered by the platform, there is something for every type of business for MachCloud. With MachCloud Digital Communication solutions, work from home becomes easy and exciting along with managing remote working employees. MachCloud brings more bangs for the bucks for your business with its cloud-based digital communication solutions like MachCloud Solution for Microsoft Teams®; Microsoft Teams powered Calling in Teams solutions, Teams Direct Routing, Cloud PBX, MachCloud, Microsoft 365 and many other migration services via a robust Control Panel.

Get on board with MachCloud digital communication solutions and take your business collaboration to the next level.

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The power of Hosted PBX System: 4 benefits that unlock the potential of your Cloud Business

In PBX
November 18, 2019
3 Min Read
T

A Hosted PBX system is all you need to raise the bar of your business communication system. The best part of the deal is: it is ideal for any business size. It gives you business an extra edge, the value you need to go forward and perform better in day to day activities. It furthers promotes agility and you can introduce the concept of “Work form anywhere” for your employees and improve productivity. Digital business communication is implemented with Hosted PBX for a better business performance. Here’s how Hosted PBX can boost your cloud business:

Quick Setup

A Hosted PBX system is easily setup at your cloud business workplace since most of the infrastructure is up and running at the Provider’s end. So, opting for a Hosted PBX is easy peasy. Simply choose a provider, configure and optimize the services and you’re all set to go!

Scale the PBX System on Demand

One of the best things about PBX System is that with a Hosted PBX, you can scale up or down depending upon the size of your business.  You can easily create new user accounts or add new extensions to your existing configurations.

Operate in Distributed Environments

Cloud businesses operate in Distributed environments and digital communication solutions give you all the flexibility you need to keep your operations smooth in distributed environments. Hosted PBX system gives you the flexibility to access critical business data from anywhere so even if you are going abroad at a business trip or are on a vacation and a colleague needs some assistance, your business operations can continue well anytime.

Security and Reliability of Services

The best part of deploying a modern-day communication system is that the Provider takes the responsibility of security and updates of the Hosted PBX system. In addition to this, a reliable service delivery is ensured at all times. The off-site data centers are maintained by the Provider and make sure there is minimum downtime. Plus, the disaster recovery solutions are also managed at the Providers end, so there’s minimal effort of maintenance and ensuring service delivery at your end.

ALSO READ Features that make MachCloud stand out from other UC providers

MachCloud’s best-in-line Cloud PBX offering for a profitable Reselling

MachCloud offers, digital communication services for modern-day communication with attractive tariff that allows better margins, service of high security and reliability. It also offers all the key features of a PBX-UC. The Resellers can take benefit from the API to integrate with web services, mobile client, and wall board and call center functions. MachCloud’s Cloud PBX can easily be integrated with all the modern web services, to serve users in the most demanding markets. The capabilities include: Extensions, numbers, connection to SIP phones, Conference Box, Voicemail, Call Forwarding, Dial plan switch, Voice Prompts, Music on Hold, Queues and much more.

Gear up your business with MachCloud’s Cloud PBX for a smooth cloud business journey.

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The Future of Unified Communications: What to Expect

In Unified Communications
April 29, 2019
3 Min Read
T

Unified communications have changed the way people do business. With a guaranteed unified communication solution in place, you can approach your customers better, perform inter-office collaboration in a better way and experience better team management for projects. The shape of unified communications as we see today has come a long while with technological advancements from simple phone systems to VoIP solutions and finally the Cloud PBX and SIP Trunking.

But what is beyond that?

Pertaining to the nature of changing technology there is little chance that all-in-one Unified Communication tools will stay for long. In fact, in future, something more dynamic is expected in the field of UC.

Experts predict that in future, the AI aspects of unified communication solutions would include features like facial recognition in video conferencing, intelligent speaker tracking in a meeting, automated identification and authorization of meeting members, finding useful content related to meeting agenda, generating meeting minutes, Intelligent recommendation system on which employees should join a meeting. Here’s an insight to what expert suggest that the future of UC business solutions would include:

1.      Improved Collaboration

Since remote work is on the rise, UC business solutions are likely to become improved collaborative tools in future. Collaborative tools would soon be incorporated into UC solutions so that customers can utilize maximum benefit from communication infrastructure. Through this approach, remotely working employees can get seamless access to documents and important project files stay involved in monthly meetings, provide the company with digital marketing services and many benefits that lead to more potential within the business environment.

2.      Increased Mobility

In the present era, businesses demand mobility. Gone are the days when workspaces where confined to business locations. With increasing Mobility demands, UC communications play a role to meet these increased mobility demands. This is especially necessary for Teams members and coworkers in a project as it makes them notified and keeps up with the project on-goings in real-time. The nextGen UC business solutions are expected to be integrated smoothly with development environments to facilitate users with optimum collaboration while being in different geographical locations.

3.      Hybrid UC Solutions

A typical hybrid scenario is when an on-site hardware implementation is used in combination with integrated cloud-based UC services which offer cloud based features like inbound and outbound calling, nationwide dial tone, competitive long distance rates and international call rates and many more. Hosted Voice solutions would be more in demand in future hybrid scenarios than ever before.

ALSO READ: How modern Digital Communications can open up significant new opportunities for resellers

UC solutions are here to stay. In future, there would be many more streams of UC business solutions needs which we might be overlooking at present. For this, Cloud UC solution providers must possess infrastructures that have the potential to scale up the business in future. MachCloud offers all the flexibility needed for a business to implement UC solutions in different combinations like using Teams, Skype4Buisness, SIP Trunking or Cloud PBX. With this freedom of choice, the nextGen UC Solution needs can be met in a timely manner along with unlocking various market opportunities for streamline revenue. Smart resellers foresee the future UC solution needs, because flexibility is what makes the future of UC business solutions promising. All the resellers out there have a choice to opt for Providers providing top-notch UC solutions that serve the purpose of current UC business needs or go for top-notch providers who foresee the future needs of UC business solutions with flexibility and market opportunities.

 

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How Modern Digital Communications Can Open Up Significant New Opportunities for Resellers

In Digital Communications, UDCaaS, Unified Communications
April 25, 2019
6 Min Read
H

You plan to provide best-in-line Digital Communication to businesses opting for a secure digital transformation. Great!

You are doing business in the right direction because businesses are shifting to as-a-service model. And so, Unified Digital Communication as a Service (UDCaaS) is also a promising approach in the field of Unified communications pertaining to the increasing Unified Communication (UC) needs in the future. The term “Unified communications” is popular in every business these days.  For enterprises, it has become a necessity. Given the enormous amount of information exchange through multiple communications in an enterprise, the need for unified communication for enterprises is increasing every year. Communication channels like email, video conference call and many more are managed centrally using unified communications solutions. Reselling model that enables offering UC business infrastructure is much in demand in market. It would be great to have a bunch of essentials for this business to flourish: like a partner providing customer-engagement, UDCaaS-style capabilities, high bandwidth, performance, significant reductions in call costs with little to no CAPEX, streamlined business processes with conferencing, collaboration, messaging and presence capabilities, to the point where you can go for advanced applications like Contact Centre as a Service (CCaaS).

What if you find a Provider who ACTUALLY provides all these needs – the collab tools required for better streamline business ops, efficient customer-engagement, reduced calls and least CAPEX, efficient Cloud PBX migrations and provides you flexibility to scale the business too.  Many resellers and telecom companies have now found the business opportunities that lie within secure Unified Digital Communication and even ahead of it. The need for an UDCaaS provider is real.

MachCloud facilitates Cloud Providers with all the answers needed for a successful and promising communication infrastructure for a sustainable business.

What resellers want from their Digital Communications Provider?

Resellers are always in search for ways to increase revenue and make more profit with their own margins. Naturally, they are in search for novel approaches of reselling models and a good combination of features that a Provider facilitates them with. In other words, it is only what the provider offers that can make a difference in Reselling outcomes for the Resellers’ business. Here are a few factors that enable Resellers to earn more form their offerings and stay best-in-line in the market.

  • Proficient technical skills: A key concern remains whether Providers have the skills or the bandwidth to build out their portfolio, with many questioning whether they are ready to embrace higher value service opportunities such as UDCaaS, Security, SD-WAN or CCaaS.
  • Best-in-line Technology Services Distributor: a specialist Technology Services Distributor can equip channel sales partners with a much broader portfolio of skills, technologies and expertise, allowing them to target far more complex and higher value UC and cloud business opportunities, safe in the knowledge that they always have access to best practice solutions from pre-vetted supplier partners.
  • Disaster recovery solutions: Overcoming uncertainty will be critical for channel sales partners in 2020, indeed for those channel sales partners that can serve as a trusted advisor and help organizations navigate their more complex cloud choices there’s a real opportunity to build lasting business partnerships with strong repeat revenues.
  • More choices on offers: The shift to UC-as-a-Service will also help channel partners to target and acquire more spend from their end-user customers. With more choice on offer, organizations will become involved in more constructive discussions, and get to work with a partner that can actually bring them the optimum solutions from the potentially hundreds of different UC and cloud technologies that are available
  • Faster time to value: resellers can take advantage of the relatively short sales cycle enabled by UDCaaS, and they can also leverage their in-depth knowledge of the customer’s business to only recommend solutions that are applicable to address evolving requirements.
  • Better management: With so many complex services being offered to customers, a decent management portal is direly needed for a unified management experience at the resellers’ end. Not only this saves time in keeping up with tasks and customers, such a portal is needed to gain better insights on customers’ needs and in this way the resellers can increase the service requirements before the customers actually demand them.
  • Easy migrations: Not all Providers go smooth with migrations. The need for a Provider which provides smooth migrations, like Cloud PBX transitions, in real-time is much needed. Pertaining to the sensitive nature of unified communications, resellers can’t afford any loss of customer call or meeting while upgrading their business requirements internally. A smooth migration is much needed.

MachCloud offers faster time to revenue, easier migrations, Unified management portal, choices of having a combination of vendors and industry experts to facilitate resellers and enable them to proceed with a flourishing UDCaaS business. It is a unique service management and communication delivery platform. Offering both Hosted PBX and On-premise PBX, MachCloud offers unique plans flexible for your enterprise and best Unified communications solutions including SIP trunk Services, Hosted Voice, Skype 4 business  and other Microsoft services like Dynamics 365, Office 365 services at very affordable rates. With one management portal which allows for unified invoicing and easy unified communication management, MachCloud is the most promising UC solutions provider in the market.

Now, you must have an idea what you need for a successful UDCaaS business. Unfortunately, too many channel partners still remain unsure whether they have the in-depth technical skills to deliver such an integrated UC-enabled managed service on top of more routine IP network sales. Professionals at MachCloud are more than confident with their years of cloud industry experience to deliver you THE BEST migration services.

Conclusion

In essence, a reseller must know where the potential of a successful UDCaaS business lies – the infrastructure behind. Resellers have a choice to start from scratch, build an infrastructure or go for the smart approach and transition their initial UC communications platform projects into continuous engagements that unlock multiple opportunities for repeat residual business by delivering improved quality UDCaaS, gaining better time to revenue, cutting costs and redefining UDCaaS as we know today.

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5 Features that make MachCloud stand out from other UC providers

In Cloud PBX, Hosted Voice, PBX, SIP Trunking, Unified Communications, VOIP
April 12, 2019
3 Min Read
5

In today’s competitive unified business communication market, UC providers have to put in a lot of efforts to take the lead. Customers today demand not only jitter-free streamlined communications but also require them to be cost-effective. Clients look forward to multiple features form a SIP Trunk provider like SIP trunking services, Cloud and Hosted PBX, Hosted Voice, Office 365 and many more.

MachCloud stand out from other UC providers

What makes a SIP Trunk solutions provider stand out from others is its ability to handle multiple clients keeping in mind about the scalability of their business and an eye for future trends. MachCloud is one such a Service management and communication delivery platform that provides cutting edge communication infrastructure with an edge over its competitors.

Unified Management Portal

The Unified communications portal is revolutionary in essence since it makes management work of business enterprises easier. With this portal, you get a centralized, complete, multi-vendor UC environment with a single management tool that provides a detailed visibility towards UC communication management including Cloud PBX, Hosted Voice, and Microsoft Skype for business, Microsoft Teams and much more.

Free Calls within the company mixing different technologies

If you have two different vendors for your SIP trunk and Skype4Business, there are hidden costs like telephone charges for calls between employees. MachCloud solves this by offering free calls between 2 variants. This gives  added benefit and cuts your costs.

Easy Migrations

With MachCloud, you get the option to migrate telephone numbers in real-time between SIP trunks. With a single management portal, the migrations become a whole lot easier. The experts at MachCloud make the migrations very reliable and dynamic so that there is minimum fluctuation in business performance and let you enjoy a smooth migration experience in real-time.

ALSO READ
The Promising business-oriented Cloud Computing platform

Unified Invoice Management

With a Single unified invoicing system, MachCloud SIP Trunk provider makes you save valuable hours so your IT and Accounting professionals are freed from management services related to invoicing. The amazing self-service portal offered by MachCloud is all you need for a smooth invoicing experience.

Customer Support

At MachCloud, you are never alone. Our experts are there for your support related to unified communications 24/7. The customer support is fast and reliable that upholds partnerships for a complete business. We focus on long-term relationships with our customers.

MachCloud SIP Trunk provider offers you a whole lot different experience to implement your communication infrastructure in a smooth and streamlined manner. It is the gateway to all your UC needs. Go for MachCloud solutions and enjoy a successful journey with us in a long-term relationship.

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