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TagUnified communications

It’s time to embrace Remote working for good

In Unified Communications
November 2, 2021
3 Min Read
I

The year 2021 has been the year of remote working. As the amount of remote workers is expected to increase (double, in fact), companies are looking for ways to make the remote working experience favorable and cost effective.

Remote working becomes permanent

With the historic shift in the 2020 job market due to the pandemic, many organizations adopted the work from home policy temporarily but now have accepted it as a norm. The trend seems to continue and will prevail in the years to come. According to statistics, the productivity metrics show that remote working is [indeed] working. Many Tech companies are letting their employees work remotely for an indefinite period of time even after the offices are open.

Remote Working requires more engagement

While an office environment has its own pros and cons, one major benefit is the positive attitude that people get or motivation to keep going while discussions during meetings. This is still a major challenge. Employees seldom lose motivation. To stand out as leaders, employees have to participate in virtual events, be active in online meetings and keep communications intact.

Remote work makes cybersecurity a key component

With the rise in remote working, the world has seen another rise in cyberspace: Cyberattacks. Cybersecurity has become a great concern as more workforce is shifted to work remotely. Now, companies have to make investments to beef up their online security and improve their overall security posture. Best inline Security methods have to be put in place to address modern cybersecurity challenges.

ALSO READ: ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

The Future of remote working is here

The future of the hybrid working model is still unclear. However, the major shift has become towards “what” is being done and not “when” and “where” it is being done. After all, when the employees are given the flexibility to work at their own time and pace, they succeed and so do their employers. By investing in the right communication tools, employers can shape up the hybrid work model to a whole new level for maximum productivity.

MachCloud offers all in one solution for unified communications

MachCloud is one window for all your organization’s communication needs. It offers solutions like Cloud Voice, Cloud PBX, Direct Routing, and Microsoft Teams for business. MachCloud makes your tasks easier by offering smooth migration options with Teams. So whether you are planning to deploy Voice for Microsoft Teams, Zoom, Webex or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make it easier to make the shift to a remote working model with digital communications platforms like MachCloud.

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4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

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What are the Unified Communication platforms?

In FAQ
September 1, 2020
1 Min Read
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Unedited communications form many different platforms of communications into one centralized and unified manner. Platforms like business phone systems having features like audio conferencing, instant messaging, and others like email, SMS, video conferencing, and Fax together make up the broader unified communication platform. Unified communications provide a way to centrally manage all the communication within an organization via different channels.

Technologies like Cloud PBX, SIP Trunking, and other platforms like Microsoft Teams form a part of the overall unified communication domain. A unified communication system provides the level of modern connectivity and reliability needed in enterprise communication. With multiple communication platforms working together to provide a unified communication experience within an organization, the employees can experience better connectivity and thus the business gets the required competitive edge.

Contact MachCloud experts for a smooth unified communication experience and enrich your business with modern-day collaboration services.

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What is Enterprise Communications?

In FAQ
September 1, 2020
1 Min Read
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Enterprise communication refers to all kinds of communication dimensions that are utilized in organizations and enterprises amongst employees to communicate effectively. Forms of communication include chat, email, IM, audio conferencing, video conferencing, business phone and many others. Enterprise communication has to be fault-tolerant, secure and reliable. Providers that offer such services have to make sure that the infrastructure is easy to manage and flexible according to enterprise needs.

Unified Communications and collaboration services go for a centralized approach towards various communication technologies on a unified platform that can be centrally managed and monitored. This makes sure the employees are communicating seamlessly and there are sharing options to fulfill the collaboration needs of today’s customers and employees. Unified communication enables the enterprise to facilitate employees with communication services as much as possible.

Get in touch with a MachCloud expert to know more about the unified digital business communication services being offered on a unified platform.

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4 Compelling reasons to adopt unified communications in the cloud business

In Unified Communications
August 13, 2020
3 Min Read
4

Modern Unified communications is a way to streamline core business operations and increase productivity. With a state-of-the-art business phone in place, your employees can collaborate better and manage project communication much more eloquently via email, chat, phone, text, voicemail, audio conferencing and video conferencing. Having the right Unified communication setup lets you have an improved relationship with your customers too.

What are the few UC Solution options?

Modern born-in-the cloud PBXs are best to opt-in to a business. There are options to go for a SIP Trunking solution or a Hosted PBX system. In addition to this, Microsoft Teams is also a lucrative and emerging unified communication trend that satisfies most businesses’ communication needs. It offers Direct routing capabilities in which you can experience Teams Calls via your existing PBX.

What are the Major benefits of unified communications?

Apart from better collaboration, Unified communications provide many other benefits. Let’s have a look:

  • Top-notch infrastructure

With cloud communications, you get top-notch infrastructure at your hands to carry out inbound and outbound calls within your office. Cloud communications also provide geo-redundancy which inherently provides your business communication structure, resiliency against any disaster, or more specifically against a pandemic.

  • Improved business flows

Well-crafted unified communication solutions of today are designed to keep People’s communication in mind. Either they are your customers or employees; you’ll have to deal with people at the end of the day. With improved people communication your business processes eventually improve that gives you all the productivity needed for a growing business.

  • Reduced Shadow IT effects

In modern workspaces, it is getting difficult to combat the effects of Shadow IT. With a centralized cloud communication solution, you can stop shadow IT in its tracks. This keeps cyber criminals at a bay.

  • Better customer experience

Once you’re internal and external comm channels are better connected, you get faster response time. This makes things easier for the sales team or the customer support people to tackle customer things. 

Also read: A GUIDE TO DEPLOY MICROSOFT TEAMS DIRECT ROUTING

MachCloud takes your business to the next level

With MachCloud, your organization can get a modern communication system within no time. MachCloud provides best-in-line solutions for business communication. With services like Cloud PBX, SIP Trunking, Microsoft Teams Direct Routing, and Calling in Teams, MachCloud stands out from others. The Calling in Teams Solution can be obtained via MachCloud Solution for Microsoft Teams Solutions. In addition to this, there is a MachCloud Voice solution for better Calling options.

Keep your business communication updated with the latest MachCloud offerings and take your business phone to the next level.

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Can Microsoft Teams replace the phone system?

In FAQ, Microsoft Teams
July 17, 2020
1 Min Read
C

Microsoft Teams can function as a full-fledged phone system for business. It can replace existing and traditional phone systems. Microsoft Teams are based in the cloud and it is native to Microsoft 365. Teams cater for the modern business collaboration needs like Instant chat, video conferencing, audio calls, document sharing from within Office 365. It has the tendency to be chosen as a modern unified communication tool hosted in the cloud.

The overall Teams call pricing is also cost-effective in comparison with other phone systems hosted in the Cloud. The Domestic and International Calling plans from your local Telecom Provider prove lucrative for your business. Number porting is easy if you have existing numbers from your Telecom Provider. It is also easy to get new numbers for users via your Telecom Provider. Microsoft Teams doesn’t require extra setup. A Microsoft Phone system is the future of Unified Communications.

Need help with Microsoft Phone or Teams setup? Talk to a MachCloud expert to know the details.

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Work from home simplified with Unified Communications

In Business Communication, Digital Communications, UC, UDCaaS, Unified Communications
June 4, 2020
3 Min Read
W

Ever since Work from home has gained popularity, companies are looking for ways and tools to manage remote employees. In reality, it is very difficult to manage a large group of employees working remotely. However, in modern times, home working is made easy with unified communications. Here are a few things you need to keep things under control and make the work from home experience smooth and enjoyable for both the employees and the managers.

Collaboration is the key

With employees scattered at different parts of the city and working from home, you need to keep up the spirit of Office collaboration. Unified communication tools provide the necessary collaboration on sharing information, documents, and project files. Each business must be geared up with tools needed to enhance and promote collaboration.

Get one step ahead from just chat and calls

Businesses that had already invested in cloud communications or Unified communications are reaping the benefits now better than others in the market. With the right tools in place, you give that extra edge to your normal business communication that keeps the flow and prevents it from drying up. For digital collaboration, you must keep your systems updated with the minimum requirements for VoIP communication, video collaboration, virtual meetings, simple IM, chats, calls, the latest call recording systems, best inline notification mechanism, and much more.

Make your Employees feel connected

The bottom line is: While working from home, break the ice with all employees at least once every day. While you keep them engaged, they’ll start enjoying working from home and still stay productive. Since the Digital workplace is different from the usual workplace of brick and mortar, chances are that the employees soon get bored. To keep them feel connected, a state-of-the-art collaboration platform is needed where they do not feel being out-of-work.

Related: Will the legalization of “work from home” benefit the economy?

MachCloud offers robust Unified Communications Solutions

MachCloud is a Unified communication solutions provider that fits your business. With the flexibility in plans and pricing offered by the platform, there is something for every type of business for MachCloud. With MachCloud Digital Communication solutions, work from home becomes easy and exciting along with managing remote working employees. MachCloud brings more bangs for the bucks for your business with its cloud-based digital communication solutions like MachCloud Solution for Microsoft Teams®; Microsoft Teams powered Calling in Teams solutions, Teams Direct Routing, Cloud PBX, MachCloud, Microsoft 365 and many other migration services via a robust Control Panel.

Get on board with MachCloud digital communication solutions and take your business collaboration to the next level.

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Digital Office: The Future Workplace is Already Here

In Digital Communications
March 25, 2020
3 Min Read
D

With the era of cloud computing, core cloud technologies have revolutionized digital workplace of today, digital communication and how businesses operate in real world. Workspaces have now changed a lot in the past few years. Modern workspaces are flexible, manageable and not bound within the bounds of the office building.

The adaptable nature of modern workspace increases productivity

Gone are the days when the workspaces were tied to nine to five working hours in the limited office space. Today, office space has been redefined, thanks to the latest technologies on board that have given rise to digital workplace and with implementation of digital communication. With the help of latest IT adaptive tools, employees are not tied to the workspace and thus can work form anywhere. This is one reason why “work from home” employees are increasing and after homes, cafés are the second best and popular locations to work from.

Collaboration is in the genes of the new generation

The most recent generation which is working in the industry now focuses on Time, frequency and speed. In order to stay ahead of the curve, the young IT experts always tend to find ways to speed up communication, increase work productivity and keep track of the future requirements in business. A normal practice of the Generation Z (born between 1980 to 2010s) is to communicate through digital means and adapt to digital communication solutions well. This is particularly why there are multiple Communication platforms out there with increased collaboration that caters for the increase in business communication needs of this generation.

The race to stay focused towards the future vision

The digital office spaces of today hold a wide variety of opportunities that are of most interest for the new generation of IT personnel.  Collaboration tools and communitarian infrastructure is both the key to a modern workspace that is enjoyable by the workers of today. Not only they require integrated tools, the modern requirements of workspace also include top notch infrastructure that keeps the business ahead of the curve.

MachCloud – The all-in-one platform to cater for modern workspace needs

MachCloud is on such integrated communication platform that takes all the modern workspace requirements into account. With MachCloud, companies can mix different technologies while still communicate effectively and seamlessly through the workspace. The experts at MachCloud understand the pressures of today’s workspace and thus provide all the support needed for effective digital workspace communication.  The solutions and services provided by MachCloud makes you in control of your digital workspace communication and cater for all business and management needs of today.

MachCloud is flexible, agile and easily adaptable to any business niche. With MachCloud, there is no need to disrupt the existing systems you are on. In fact, the existing systems, phone numbers and technologies can continue with newer systems replacing them in real-time.

Did you find this article interesting? Why not read: “Popular Digital Communication Trends from MachCloud Experts“? 

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Top 3 benefits of Cloud Softphone over traditional Desk Phones

In Digital Communications
July 9, 2019
3 Min Read
T

With the rise of Remote working, the very promising concept of Softphones has emerged. Cloud Softphones are calling apps on Computers and mobile devices that facilitate employers to stay in touch with remote workers and keep track of their work progress. These softphones mimic desk phones with a unique interface that resembles a desk phone having a complete dial pad and other features like Mute, Hold, and Transfer. They offer video calling and conferencing, chat and SMS capabilities, visual voicemail management along with all traditional business phone system features.

Digital communication providers offer a wide range of services which include Softphones as well as part of their cloud phone system services. This includes Providers offering free desktop and mobile apps or third-party Softphone apps that work with a variety of services.

  • Keep your business on the Go

With a cloud softphone in place, you can take your business anywhere. That is in contrast to a traditional business phone system that resides on the office premises. In this way, if any employee is travelling to clients for meetings, he can take the cloud business phone system with him and still be in communication with the other staff.

  • Private numbers stay private

With personal numbers saved in the mobile, employees can use softphones to answer calls or make calls on work related numbers while keeping the personal numbers safe. These softphones also don’t take up the call plan minutes because they make calls based on the IP technology.

  • Efficiency with usability

Cloud softphones offer a wide variety of interesting user interfaces with features like Drag-and-Drop Call Transfers, Visual Voicemail, Incoming Call Notifications and many more. You can add shortcuts for keeping things simple while you are travelling and making calls.

ALSO READ: SIP Trunking Solutions: Less Cost, More Services

Bonus Benefit: Less clutter, cleaner office

Indeed with softphones in hand, the need and clutter of desk phones is eliminated. No need for traditional business phones power adapters, Ethernet connections, extra cords and other clutter that resides on your desk at office.

MachCloud- the best UCaaS Provider in town

Unified Communications as a Service Providers are in demand for all the cost benefits that they provide to the company. MachCloud services are best-in-line with latest infrastructure and decent Disaster Recovery solutions that keep your business on the go even in the midst of a calamity. With MachCloud, you can Resell better with Office 365 pocket-friendly plans and maximize your profit margins with the plan of your choice. For a progressive business, the choice of the right UCaaS provider is a must. MachCloud is just the right provider for you.

 

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