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Enterprise SIP Trunking: A Basic Guide

In SIP Trunking
December 14, 2021
3 Min Read
E

Many organizations are turning to Cloud Phone technologies out of which SIP Trunking is one. The major reason is that SIP Trunking offers a flexible deployment of Cloud Voice solutions. Enterprises are large organizations with branches spread all over the world or different parts of the world. SIP Trunking helps enterprises unify communication. 

To start with SIP Trunking, there are many things to look for. Here’s a short guide to know about the basic terminologies and processes of a SIP Trunking Solution:

  • Inbound SIP Trunking or Origination

Originations are inbound SIP Trunking calls. Origination carriers provide DID and toll-free numbers. Many Providers also offer unlimited concurrent call capacity. Thus, there is no need for capacity planning and handling scalability fuss. All you have to do is contact the provider for scaling of Voice services as per your organization need.

  • Outbound SIP Trunking or Termination

Outbound SIP Trunking or Termination is a telephony service of a Provider that completes the Cloud Voice calls originated by the caller to the intended destination. Good Providers make sure that their outbound call audio is delivered via the shortest route. Clear and high-quality connections ensure a good Cloud Voice experience.

  • What are Local Numbers?

Establishing Local Numbers is a great way to have a trust-based relationship with customers. With a local number, customers are more at ease with the business. With local numbers, companies can also save costs.  These numbers can also be a source of creating new markets for the business in the local region.

  • What are Vanity Numbers?

Vanity Numbers include phone numbers having Alphanumeric values like 1-800-CALLXYZ. These numbers are not only easier to remember but also create a sense of brand awareness to the customers. A Good Service provider always offers a set of Vanity numbers. You can get one for your business too.

ALSO READ: WHY SHOULD YOU SWITCH TO A CLOUD-BASED PHONE SYSTEM?

  • What are Toll-free Numbers?

Another way to keep your customers connected with your organization is by offering Toll-free Numbers. With toll-free numbers, your customers can connect to the appropriate representatives. This is most beneficial in case of a high volume of incoming calls. That way, the customers can be directed to the relevant. 

MachCloud offers the best inline SIP Trunking services for your business scalability

MachCloud is an official and certified Telecom Operator delivering all-in-one Cloud Phone systems that offer SIP Trunking, Cloud Voice, Microsoft Teams, and many other Cloud-based VoIP offerings.  With MachCloud, you can order and migrate your numbers without disruption, integrate SIP Trunking with your current offerings, or replace them altogether. Your business gets Agile, consistent, and resilient global connectivity.

Get in touch with a MachCloud expert and get your SIP Trunking services up and running for better business sustenance!

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6 primary business benefits of a fully managed VPS Hosting

In VPS
October 4, 2021
3 Min Read
6
advantages-VPS-Hosting-machcloud

Managed VPS is most in demand for companies that are looking to set up VPS hosting for their basic infrastructure. A managed VPS hosting may sound like you need to spend additional bucks but in reality, it saves you a lot in the longer run. 

For enterprises, hiring resources for the management of servers and other VPS infrastructure may sound costly. In such a case, a managed VPS hosting is the solution to their management problems.  A managed VPS plan not only provides VPS services but also provides management services.  Here are five primary benefits of a fully managed VPS hosting plan:

  1. Enhanced server Monitoring

As the name sounds, a Fully managed VPS is managed by the provider, thus it requires minimal server monitoring from your end. Since it is monitored effectively, threats can be proactively resolved. A lot of things that are needed periodically, like updating software and maintaining the servers, are handled by the provider.

  1. Round the clock technical support

Businesses often face technical issues at one point of time or another. With a fully managed VPS provider, you can have access to technical support round the clock. The experts are there to guide you through the problems and will prevent major issues from occurring.

  1. Improved security

With huge infrastructure, comes the responsibility of security management. With fully managed VPS hosting, improved security is guaranteed. They are equipped with next-gen tools to take security to the next level. With all the necessary security mechanisms and policies, they can provide better security than you can provide yourself at an additional cost! In the case of unmanaged VPS hosting, you are in charge of your security.

  1. User-friendly Control Panel

To manage your website, you get to have your hands on a user-friendly control panel to handle admin-level tasks. You can easily add websites to the server, view performance stats, create databases, and so on.

  1. Easy Automated backups 

Since the entire management is done by the provider, the service provider is responsible to create backups. A robust disaster recovery plan is in place so you have your hands on your data whenever you need it.

  1. Cost-effectiveness

The cost of a fully managed VPS hosting might sound a bit more than the unmanaged one, but in reality, the unmanaged VPS costs you more effort and hassle which the fully managed services free you from. A fully managed service plan is a complete solution plan to help grow the company seamlessly.

ALSO READ: HOW TO MAKE THE MOST OF FULLY MANAGED VPS HOSTING?

MachCloud has all answers to your VPS requirements 

MachCloud is an all-in-one unified communication provider that offers top-notch business communication services. With a VPS powered by MachCloud, you can get your hands on Easy root access, better monitoring facilities, the Latest back-end infrastructure, maximum uptime (99.9%), a dedicated IP, and much more.

Get in touch with a MachCloud expert and discuss your business communication plan for the company today.

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Elevate business communication with Microsoft Teams Calling

In Microsoft Teams
August 31, 2021
3 Min Read
E

Voice for Microsoft Teams is a complete solution to take your business phone to a new level. Microsoft has introduced various components of Teams that can integrate well with your existing PBX systems too. Whether you are new to Cloud Business telephony or have an existing infrastructure in place, Microsoft has got you covered.

What are Cloud telephony benefits?

If you are on the lookout for a cloud telephony system, here are a few things that can make you decide better:

  • Do more with less

Cloud telephony is simple to handle and set up at the same time. The lack of physical hardware lets you manage things with ease.

  • Mobility

One of the biggest advantages of cloud telephony systems over traditional systems is that cloud telephony system let you enjoy mobility while traditional phone systems force you to be glued to your office desk during working hours.

  • Flexibility

Cloud telephony offers easy extension based on the number of growing employees within the organization.

Voice for Microsoft Teams: Setting Up Your Plan

Microsoft Teams provides you the many reasons to set up a Cloud telephony system. The Voice for Teams offering has got you covered, no matter how large or small the organization is. Here are a few things that you need to know before you set up the Voice for Teams offering:

  • Get Business Voice subscription

To Setup Teams, you need to have a Microsoft 365 subscription. In addition to this, if you plan to set up cloud telephony to the next level, it is best to get a Microsoft Business Voice subscription without calling a plan license. Your calling plan will be provided by MachCloud with which you can have any national or international number, get communication credits, and much more.

  • Get the right Internet connection

To set up Teams, you need to check with your Internet provider if your bandwidth plan can support Teams Voice services. So, before setting up Voice for Teams, it is best to make sure your internet connection supports Business Voice.

  • Setup Teams

Once you have the licenses and the right internet connection, you must set up Teams on users’ devices within the organization. For this, you must install Teams on employee devices like PCs and mobile phones. In addition to this, you must set up the environment for Teams like perhaps a conference room setting for audio conferencing or for users in noisy environments.

ALSO READ: EXPERIENCE DIRECT ROUTING WITH TEAMS AND PBX

MachCloud- the one-window for modern cloud telephony services

MachCloud is a modern cloud telephony provider platform that offers many services based on modern business unified communication requirements. There are easy migration options from PBX to Teams Direct routing, easy connection options of PBX and SIP Trunking, better license management of Microsoft office 365 and a complete self-service portal for easy setup and management.

Get your organization ready for next-level communication to cater to modern communication challenges with MachCloud.

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All you Need to Know for effective Microsoft Teams Migration

In Business Communication, Microsoft Teams
July 19, 2021
3 Min Read
A

Many users plan their migration from Skype to Teams. If you haven’t marked your calendars already, 31st July is the date when Skype for Business is officially retiring.

Migrating data and contacts to the new environment, Microsoft Teams, is a sensitive task. You need to be equipped with all the knowledge for Microsoft Teams migrations and deployment. A Microsoft Teams implementation checklist comes in handy while you are planning to migrate.

Why should I migrate to Teams anyway?

Microsoft Teams extends the capabilities offered by Skype for Business. So, with Microsoft Teams, you are all set to experience file storage, video meetings, chat, voice calling, app integrations and much more under a unified platform. Here are the top 5 things you need to know before you migrate to Teams.

  • MachCloud Operation Teams assistance on Onboarding and Deployment Phases

The operations team is available for any assistance 24×7 to support your needs. The migration must be done in phases and at any point, if you need assistance, MachCloud operations Team is ready to the rescue!

  • Know the size and location of your Team

Microsoft Teams migration largely depends on the size of the company. Size and geographical locations are important topics, especially if you have geographical separated organizations and employees in different timezones

  • Get a solution to Streamline Enterprise Team Operations

Use MachCloud professional team to get down to the nitty-gritty, they will come up with a plan that is best for your organization’s Skype to Microsoft Teams Migration. 

  • Know how to measure the effectiveness

In order to avail the maximum potential from Teams, you must know how effective it is in the organization. Tools like Teams Admin Center, Power BI templates and Call Quality Dashboard are there to help improve operations.

  • Forecast the costs

Teams Migrations require costs both from external and internal. However, In the long run, Teams will help save money for the entire business communication infrastructure. The internal efforts will be the costs of paramount importance and should definitely be on your Microsoft Teams implementation checklist. Another cost is a Microsoft 365 license depending upon the size of the company.

RELATED: SKYPE FOR BUSINESS ONLINE RETIRES | MICROSOFT TEAMS IS THE NEW NORM

MachCloud offers best-in-line Skype to Teams Migration Services

MachCloud is an all-in-one unified business communication platform and provides Professional Services. It streamlines Teams migrations with its Skype to Teams migration services. From pre-migration check to on-boarding, MachCloud experts provide assistance on every phase of Teams Migration. The entire process is smooth and streamlined based on fixed-price project offering.

So, head up your organization’s entire business communication with the most modern tools with MachCloud. 

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How Unified Communications impacts post Covid19 world

In UDCaaS
October 22, 2020
3 Min Read
H

Ever since the world was hit by COVID-19, Unified communication systems have played a huge role in keeping the world business connected. It is only through video conferencing tools that students were able to continue with their academics, businesses were able to keep their office collaboration intact and general people were able to stay in touch with their families while maintaining social distancing.

But how can the pandemic change cloud business for the better? Certainly, after COVID-19 outspread, one thing that most businesses have started to invest in is a sustainable Unified Communication system. What businesses require amidst uncertain situations is sustainability: a system that could keep it alive and growing, if not growing at all times.

Cloud Business move towards agility more than ever

The term “agile” is considered more related to the IT sector; however, it fits the purpose equally in any type of business domain. The idea so to create solutions that are the best fit and faster than the traditional way of developing solutions. During the pandemic, COVID-19, far-reached teams could collaborate using Collaboration tools. Thus, they were able to share ideas and experiences for better customer satisfaction. This trend is sure to stay in a post-Covid world.

Accelerated decision making rules the business space

In the fast-paced market, businesses can’t afford delays in decision making. Accelerated decision making is the key to foster a successful cloud business journey. In a post COVID era, leadership teams are seen to change their approach towards governance, thereby engaging decision-makers more frequently than ever. This is made easier with easy to pull video calls and short audio conferencing meetings.

Faster communication and collaboration

Unified Communication systems have engaged teams to work remotely and improve communication even in the hardest of times. Tools like Cloud PBX systems, SIP Trunking, VoIP, IP telephony, and many others have made their mark in the business space. Collaboration increases agility and better decision making. This foster’s work from home and virtual meetups more than often.

RELATED: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

MachCloud – the platform for business communication and other cloud services

MachCloud offers services that foster business communication and operations in modern business space. Equipped with modern back-end infrastructure, MachCloud understands modern business combination and cloud needs. Get Teams Voice options with or without buying a Microsoft 365 subscription, deploy Cloud and Hybrid PBX Solutions, and offer Windows Virtual Desktop services to foster remote working with MachCloud.

Keep your business equipped with all the Right tools for remote working and contact a MachCloud expert today.

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What is Enterprise Communications?

In FAQ
September 1, 2020
1 Min Read
W

Enterprise communication refers to all kinds of communication dimensions that are utilized in organizations and enterprises amongst employees to communicate effectively. Forms of communication include chat, email, IM, audio conferencing, video conferencing, business phone and many others. Enterprise communication has to be fault-tolerant, secure and reliable. Providers that offer such services have to make sure that the infrastructure is easy to manage and flexible according to enterprise needs.

Unified Communications and collaboration services go for a centralized approach towards various communication technologies on a unified platform that can be centrally managed and monitored. This makes sure the employees are communicating seamlessly and there are sharing options to fulfill the collaboration needs of today’s customers and employees. Unified communication enables the enterprise to facilitate employees with communication services as much as possible.

Get in touch with a MachCloud expert to know more about the unified digital business communication services being offered on a unified platform.

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New Voice Devices for a rich Microsoft Teams experience

In Microsoft Teams, SIP Trunking
August 10, 2020
3 Min Read
N

Many eyebrows were raised when the announcement of Skype for Business End of Life was made last year from Microsoft, that too, in favor of a new M365 system: Microsoft Teams. Not only Teams is native to Microsoft 365, but is also an “integrated” system that provides the business a modern communication solution; a full-fledged Microsoft Teams phone system.

Not only Microsoft offers a business-oriented telephony system but it also fosters better communication with its certified Microsoft Teams desk phones like Yealink VP59 and other Voice and Display devices. Recently, Microsoft announced some advancement in its Teams functionalities including an introduction of SIP Phones!

The need for Teams Voice Devices

With the rapid adoption of Microsoft Teams, especially after the pandemic, organizations are finding ways to collaborate with video and audio-conferencing capabilities. Teams Voice and Display Devices are used to cater to the growing business collaboration need as companies make the shift to a hybrid mode of work. Apart from typical desk phones like Yealink VP59, Microsoft is introducing the capability of fully integrated Teams SIP based Phones for a rich Microsoft Teams phone system experience. These phones are expected to have basic Phone capabilities while working with Microsoft Teams. Basic features include ring, dial, and answer functionality. They can, however, not feature the more advanced Teams functionalities

A look into existing Skype for Business 3rd Party IP (3PIP) phones

The Skype for Business 3PIP phones work with specific firmware and can get on with Microsoft Teams via a specific “cloud gateway”.

Microsoft also made another interesting announcement in the same blog regarding Skype for Business 3PIP phones. The timeline for Skype for Business 3PIP IP Phones, which haven’t migrated to Teams yet, has been extended beyond the previously set date i.e. July 31st, 2023.

These phones have firmware options for standard SIP as well.

RELATED: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud- A Reliable Telephony Solution Provider

MachCloud stands out from the other Telephony providers with its unique set of services in the most pocket-friendly rates. The high-rated back-end infrastructure is what makes MachCloud telephony services robust. Offering services like Cloud PBX, SIP Trunking, VoIP, and Microsoft Teams, MachCloud has got many solutions for reliable service delivery.

With MachCloud, you get smooth business-critical solutions in a matter of hours. These solutions can take your business communication to the next level. Born-in-the-cloud MachCloud platform lets you enjoy your company work from anywhere. We offer instant delivery, easy management, simple and centralized services for your day to day business communication.

Whether it is Teams or Migration or any other Microsoft 365 offering like Exchange, SharePoint, Azure, OneDrive, our teams are ready for the rescue. Out experts value your existing systems and take full responsibility to successfully perform the deployment and migrations. With MachCloud, you are free to grow your channels.

Get started with MachCloud for a smooth Microsoft Teams experience for your business.

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Get ready for Microsoft Teams certified desk phones

In Microsoft Teams
August 7, 2020
3 Min Read
G

After amazing Telephony Services, Microsoft has introduced new Teams certified desk phones.

Recently Microsoft explained in a blogpost how Teams capabilities can be enhanced using modern Phones. Formally a part of Microsoft Teams Displays, the desk phones provide a modern experience of communication and collaboration. The devices are enriched with features like high-quality call and video capabilities, buttons, and a hands-free experience. The devices are powered by Cortana, AudioCodes, Poly, and Yealink.

What are the new Microsoft Teams certified desk phones and devices?

Since Microsoft is already eager in making Teams the most secure platform for communication, the introduction of a new certified desk phone will add to the already tight security of Teams. Here are the desk phones that Microsoft has announced to offer by the first half of 2021:

  • Basic Microsoft Teams IP Phones

These phones promise the functionality of a full-fledged office Business Phone and telephony services. It is expected that Microsoft is planning for a normal phone interface with Buttons. This means the desk phone can be used like typical office phones with or without a touch interface. The hardware interface is kept for an overall cost-effective device affordable for businesses and easily replaceable for existing out-dated telephony services.

  • Microsoft Teams USB Phones

Many users are still used to heavy calling and would need out of the box features in addition to Microsoft Teams calling experience. To cater to that, Microsoft offers USB peripherals that can be attached to USB phones. They are easily connected to PCs or MACs for a rich Teams Calling experience. The basic Yealink USB phones are expected to land in the market by late 2021.

Related: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

Microsoft is committed to providing a next Level communication with Teams

With new phones in the market, the concept of remote working can be eased for work from home employees. Since after the COVID-19 work from the home shift, many organizations are moving towards a more hybrid workplace environment. The announcements on the introduction of Teams Display devices are the next step to foster a hybrid workspace for companies.

MachCloud- the all-in-one Microsoft Teams service provider

MachCloud is committed to foster communication and enhance business communication for modern organizations. With a broad range of telephony services to choose from, MachCloud lets you stay on top of the curve with prompt communication. The platform provides Microsoft Teams Calling solutions in addition to Teams Direct Routing. The MachCloud Solution for Microsoft Teams service is committed to providing Teams related solutions to originations that are willing to make the shift to Teams. The experts at MachCloud are always ready to assist organizations with expert advice and assistance.

Get started with MachCloud for a rich next level business communication experience.

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5 Technology Must Haves for ‘work from home’ scenario

In Business Communication, Digital Communications, Microsoft 365, Microsoft Teams, Office 365
July 10, 2020
3 Min Read
5

Work from home has become a norm in companies ever since the COVID-19 had been declared as a pandemic. However, in the IT sector, the term “work from home” has been circulating for more than a decade now. People who telecommute often know what gadgets to have their hands on, for a smooth work from home experience. However, this pandemic has forced most of the organizations to implement telecommuting and get their hands on the latest technology to facilitate home working.

What are the major Home Working Technology Must-Haves?

Cloud communication tools have emerged as major essentials to keep teams connected while staying geographically apart. If you think you can manage with a normal chat-based tool or simple email communication, you might be surprised that it isn’t enough to cater for today’s collaboration needs.

  • Video Conferencing Tools

Either it is your regular Agile meeting or a comprehensive Project feasibility report meeting, a video conference is essential for one on one communication with your boss or employees for better Team collaboration. There are many freely available Video conferencing tools, but they are vulnerable to threats. However, Microsoft Teams is a full-fledged solution that provides secured Video conferencing experience.

  • Project Management Tools

While staying at home it requires more effort to notify Teammates of the project progress. Investing in a better project management tool is always a good idea since it reduces the time you need to notify every member of the team on the work progress. Cloud-based Project management or business productivity tool would be an excellent choice to foster the team’s collaborations being geographically apart.

  • Microsoft Teams Collaboration Solution

This is by far the most effective and efficient productivity solution to cater for modern-day project sharing needs amongst project teams. Since its native to Office 365, you get to share any SharePoint content, Word, PowerPoint, and Excel work files for better understanding and collaboration. In addition to this, Teams offers Calling in Teams Solutions for easy calling right from your Office 365.

  • Cloud PBX for Staying Connected

Even if you are not working from home, this tool comes in handy for normal office communications. A cloud PBX lets you stay connected with other Teams members via cloud communication technology. It is also cost-effective for the organization and lets you stay in control of your cloud-based calls and offers all the features of a Cloud Phone system. So, whether you are working from home or office, a Cloud PBX is a must-have technology!

  • Digital Assistants

Digital assistants have emerged as an important tool to cater for fast-paced communication. Most workers are mostly familiar with digital assistants. These tools can carry out calls for you, take notes, and send emails at the scheduled time and much more. Modern telecommuting requires a digital assistant that can adapt to the working schedule and learn about next Gen communication requirements.

Related: WORK FROM HOME SIMPLIFIED WITH UNIFIED COMMUNICATIONS

MachCloud – The cloud communication platform for modern-day business communication

MachCloud provides a digital communication solution that derives collaborations and makes it effective amongst remote working teams. MachCloud has assisted various teams in connecting them for productive working amidst the employees to work from home scenarios. It offers services Like Microsoft Teams solutions including Calling in Teams, Direct Routing for Teams, Office 365 reselling, SIP trunking, and Cloud PBX. No matter what size your organization, there is something for every type of business.

Get started with MachCloud’s services for a smooth work from home experience.

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