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A look into business collaboration | OneDrive for Business

In Professional Services
October 17, 2019
3 Min Read
A

Having a wide variety of Office 365 business collaboration tools, often customers get confused when to use what. Especially, after the rollout of Teams in 2017, the number of collaboration tools that Microsoft is providing has increased up to 9. With collab tools at hand, customers are bound to ask, “Where to use what?”

Let’s analyze things one by one. Out of 9, the most important collab tools are: Microsoft Teams, Yammer, SharePoint and OneDrive for Business.  And out of these, we focus on Microsoft OneDrive for business today.

Where do we need OneDrive?

Heck, everywhere where we are dealing with content; both outside and within workspace. Collaboration between Teammates, colleagues and multiple departments is based on one common thing: Content. Microsoft 365 or Office 365 offers OneDrive for Business benefits to its customers for better business collaboration.

Heard about Dropbox? Well, OneDrive is exactly the Microsoft version of it, just a bit better because it enables business collaboration through Teams, SharePoint and even Skype for Business.  It is a one-stop-shop for all personal and work files related to a project or a team or group.

Major OneDrive for Business benefits

OneDrive for business benefits include providing easy file sharing options, being integrated with Windows File Explorer for all time access (even if the system is not connected to internet) and providing accessibility from mobile devices. May it be a presentation that you are working on for your manager, or a business plan that you plan to present to your cloud business partner, OneDrive is the tool for you.

While you can share documents with anyone, there are many options that you can share the files with. Let’s say, you have made a presentation and need your manager Alex to approve it. You can share it with Alex, specifically. If you need a word from Tim you can make the file shareable (anyone with the link can access the file) and share the link with Tim. You can even share the whole presentation with everyone in the team, once it’s done.

ALSO READ An insight into Microsoft O365 groups management

MachCloud and Profitable reselling of Office 365 plans

MachCloud is a complete Digital Communications and Service Delivery Solution. Its Office 365 Service Provision is updated according to the latest trends in market. It offers Exchange online, a best-in-line application rich office suite and business collaboration solutions. It allows for Microsoft Partner businesses maximization of benefits and productivity with cloud automation being the top priority. Experts at MachCloud can guide you well which plan to opt for Office 365 out of Business Plans or Enterprise Plans. At MachCloud, there’s a plan for everyone.

Get your hands on MachCloud and take the benefits of Office 365 business collaboration tools for best-in-line collaboration within your business team.

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How to Determine the right number of SIP Trunk Channels for SMEs | A Guide

In SIP Trunking
September 5, 2019
3 Min Read
H

Do you know SIP market size is expected to grow to an astounding USD 12.70 billion by 2023?  You can be a part of the trend too. How? Establish an SME, adopt Digital business communication solutions and read the following carefully.

SIP trunking

Why SIP Trunking?

It is a fact that SIP Trunking Providers are going through a major breakthrough in the cloud communication solutions era. Market is growing and so better services are expected along with top-notch infrastructure. The major growth factor in SIP Trunking is low CAPEX and low Total Cost of Ownership (TCO). Further, there is a drastic increase in the adoption of cloud communication (Another fancy term for digital business Communications by SIP Trunking Providers). SME cloud computing is also gaining popularity pertaining to the high amount of revenue streams that SME Cloud Computing Providers are able to generate. SIP Trunking is best suited for SMEs due to its low rates on international calls.

SIP Trunking Channel


SIP Trunk or SIP Trunking Channel?

So, how many SIP Trunks does an SME need? Technically speaking, Just One. There’s a difference between a SIP Trunk and a SIP Trunk Channel:  a SIP Trunk is like a main Phone Line having one or more individual SIP Channels for each call. Look it this way, SIP Trunk is a super highway where the individual lanes are your SIP Channels, for a smoother business communication journey. How cool is that?

 

Finding out how many SIP Trunking channels you need

If you are an initial startup and unable to decide how many SIP Channels you need, you need to talk to your SIP Trunking Provider. But wait, you need to select a few SIP Trunking providers first, know their rates and then contact them. They’ll better guide you based on your business growth. Generally, a rule of thumb is: one channel for every three employees. Secondly, the best person to tell you about the amount of incoming and outbound calls is your own Office receptionists who has to make a dozen calls a day. Looks like you don’t have to search too far for an exact number of calls your business gets each day.

If your business is operational internationally then you must have a dozen or more international clients initially. You need to take up a better plan on Digital Communication to have smoother communications. If your business is communication based then you might need one SIP Trunking channel per employee, however for average businesses, a good ratio is: One SIP Trunking Channel for every two employees.

ALSO READ Cut your Communication Costs with SIP Calling

MachCloud’s best-in-line SIP Trunking Services

If you are still searching for a SIP Trunking Provider, look no further, MachCloud provides the best SIP Trunking services along with guidance from industry’s experts. MachCloud is a full fledged Communication and Service Delivery platform with services including Cloud PBX, MachCloud, Reselling of Office 365, Calling via teams and Skype 4 Business Server 2019. With MachCloud you can avail the opportunity of getting free calls mixing different technologies which is offered by very few Providers out there.

So, gear up and head over to MachCloud for a substantial growth in your business.

 

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4 handy ways to start a Microsoft Teams call

In Digital Communications
August 30, 2019
3 Min Read
4

No matter how smart communication systems become, Calling still remains the basic feature needed in a business communication system. In the Microsoft Teams phone system, there are various features and most usable for organizations in which Microsoft teams call is the most in-demand feature of all. With Teams, Microsoft 365 has got more power, so while you are editing the main project file, you can have a live conversation from within Microsoft 365 with the team lead of the project regarding the edits and save time for future revisions of the same document.

How cool is that?

Since Teams focuses on collaboration between people of the same project, Microsoft teams call is a feature in Microsoft Teams phone system which is made available at all times.

So… how do you do it? There isn’t one way, rather there are Four! :

Start a Microsoft teams call through the Calls Tab: Call Tab offers call features like in a normal phone. You can dial numbers using the dial pad directly, or navigate to contacts List to search for the Contact to call. You can search through email id, phone number or add a person to the list of your contacts. Pretty much the same way as you can do on your smartphone.

Place a call via Chat Tab: Indeed some things are never easy to explain on a text-based chat and here is where calling through Microsoft Teams phone system dives in. To make things less complicated, there’s a direct call icon in the top right corner. Go forward with audio/video call to keep the flow of conversation intact.

Place a call from command bar: This is for the IT pros, type in backslash (it hints Teams that you are about to give a command) then type call and press Enter. Next, Teams will prompt you to type in the name/email of the person to contact to. Select the contact and the call is started.

Place a call from Anywhere: “Contact Cards” is how Microsoft teams phone system has made calling more easy. It’s a normal scenario that you recall to call a person by looking at his name or profile pic (maybe when a document is uploaded by that person). Just click on his pic and a contact card is displayed. You can call them directly through contact card.

ALSO READ SIP Trunking Solutions: Less Cost, More Services

MachCloud and the “Calling via Teams” feature

Calling via Teams is a unique feature offered by Providers to make your chats less complicated and communication smoother. MachCloud is a Digital Business communication provider which provides robust service delivery solutions including SIP Trunking, Cloud PBX, MachCloud and Office 365 offerings, Microsoft Skype for Business server and Microsoft Teams phone system.  MachCloud offers unified invoice to make the financial aspects of business communications smoother, make you able to manage Office 365 products very fast, easy migration through self-service Control Panel. It also offers reselling of cloud services and telecom services and get best industry expert advice if you get stuck somewhere.

MachCloud is the Provider that can offer you Microsoft Teams calls solution in the most optimal manner for your business.

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3 factors to compare Cloud Phone Providers with Virtual IP PBX Providers

In PBX
August 5, 2019
3 Min Read
3

Cloud Phone systems have gained popularity more importantly with SMES. When choosing between a Cloud Phone and a Virtual IP PBX system, situations may vary from business to business. There are various reasons to choose a Virtual IP PBX over a cloud phone like internal policies. Many-a-times, financial institutes don’t allow over the counter solutions rather, a robust, reliable and automated solution is needed for which they opt for an on-premise setup.

A Perfect Internet Telephony system comes from all the benefits of a Digital Communication solution that makes business work seamlessly. It must be based on a platform that is 100% cloud-based. And an ideal cloud phone system doesn’t require expensive installations and offers the freedom to scale the business: up or down. Flexibility factor is important to note because the availability of a digital communication is important for the entire organization. Easy management from a Web portal is also a must for an effective digital communication solution.

It’s important to know differences and benefits of Providers of both technologies in order to take maximum benefit for the organization. Nevertheless, there are multiple factors on the basis of which you can give priority on one Provider to another.

Let’s have a look at the various features that make you able to decide which Provider to get settled with your business and adopt their platform.

Business Requirements

Basic business requirements include a lot of things like whether the Provider has infrastructure to make you able to meet your needs in terms of features and support, the robustness of their hosting capabilities like availability stats, certifications, QoS and others. Further, it is important to know the adaptability of the system to scale for growth in the years to come.

Equipment

For SMBs, ROI is of high importance. Companies with tight budgets are more interested in low cost and a good infrastructure which doesn’t need high investment cost. A cloud phone is ideal in that scenario; however, the equipment installed at the vendor’s place must bring the needed ROI.

Support

Unified Communication as a Service is the thing which digital business communications have evolved into. More and more Providers are offering SaaS based Cloud phone services and so the services are often managed. The Providers offer varying levels of support depending upon their support service offerings. It’s best to decide in advance what level of support is provided by the provider.

ALSO READ Benefits of Cloud Softphone over traditional Desk Phones

MachCloud – The Ultimate Digital Business Solutions Provider for a Great Business Communication Experience

MachCloud is one of the fastest growing Digital Communications Providers in market. It doesn’t require any expensive installations or burden your infrastructure, is flexible and available and its 100% based on cloud systems. MachCloud’s MachCloud, SIP Trunking Cloud PBX and other offerings like Office 365 reselling makes it unique for Partners and Customers. The services include easy and smooth migrations, connecting your own PBX and phone numbers to a SIP trunk and combine it with SIP Trunking to Microsoft Teams and Free Calls mixing different technologies.

All the Right reasons to opt for MachCloud and give your business employees a smooth digital communication experience.

 

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3 ways Cloud Voice can boost cloud computing for business productivity

In Digital Communications
August 1, 2019
2 Min Read
3

There is a continuous expansion in the scope of cloud computing in business. Cloud Voice is what cloud communication companies are looking for since there are increasing benefits for modern day business and to increase business productivity. Workspaces are getting digitized and there are multiple ways how Digital communications can benefit cloud business.

Low Cost, Big Savings

Cloud communication Companies offer deals and pocket-friendly plans to attract customers to partner with them, resulting in a low cost offering from various providers for organizations that are new to cloud business. Not only that, the effectiveness of Cloud Voice is tried and tested in various Enterprises with excellent savings on bills at the end of the month. Cloud telephony is cost-effective in every aspect since there is no need to pay upfront fee and setting up a heavy infrastructure.

Better Accountability

With better communication infrastructure, Cloud telephony offers ways to present better and good communication skills are practiced in the workplace. This leads to better understanding on each topic and therefore, employees tend to keep each other accountable for each type of work. It helps improved productive. In this way, Cloud telephony can boost cloud computing for business productive.

Transparency and Empowerment

With better solutions provided by cloud communication companies, there is more transparency into overall workspace. With more transparency, employees can approach more information and so feel empowered. This leads to better productive and in this is one of the best ways to boost cloud business productivity.

ALSO READ Basics of VoIP Plans that can benefit your cloud business

MachCloud – The best Cloud Voice Provider in market to for cloud business

MachCloud is a complete digital communication provider which offers services like Hosted Voice, Cloud PBX, SIP Trunking and plans for Partners and Customers.  There is flexibility in pricing and services. The best aspect of MachCloud Solutions is that it offers unified invoicing and free calls mixing different communication technologies like Calling via Teams, SIP Trunking, Cloud PBX, and Skype for Business etc. MachCloud stands out from other cloud communication companies in market.

 

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Basics of VoIP Plans that can benefit your cloud business

In VOIP
July 25, 2019
3 Min Read
B

VoIP or Internet telephony is the trend of the modern era cloud business communications. Adoption of VoIP plans is widespread today.  In fact it’s the first step towards the emerging Digital communications trends of the future including UDCaaS and other services like Hosted Voice, Managed PBX and many other technologies. IT is crucial to take this first step carefully to land in a proper position to shape up your business communication for emerging future trends. Here’s an insight towards VoIP Plans and features you should look for in a VoIP service and plans that are suitable for a progressive business.

VoIP Basics

To get more out of your IP telephony system, it is important that you know the basics of VoIP plans and features. VoIP phone system enables businesses to effectively utilize multiple channels of communications using a single plan in a cost-effective manner. With this service, digital communication channels include messaging, video conferencing and scheduling, texting, calling everything using a broadband connection. Users or company employees stay connected to one another using VoIP Apps and devices. Not only it streamlines overall business communications, it is also pocket-friendly.

VoIP Plans

Providers generally provide 3 basic types of plans which include Pay-as-you-go model, in the basic plan, you are offered all basic digital communication features like Conference calling, Music on hold (Some providers make this a part of their National plan), Call recording, a Reception console to facilitate you with easy-to-use front end to use the system, Voicemail, Ring groups, Auto Attendant (IVRs), Call Recording, Call Queues, CRM Integration, Contacts directory and many more. Some providers also include Emergency calling as part of their basic plan.  The pricing varies from provider to provider; however, you should expect an estimated amount of US$ 3.99 – $ 5.99 user / month. For the National (or next-to-basic level) plan, the services are the same but with additional 2000 Minute Bundle where you can make calls to Over 30 countries and over 10,000 cities. The pricing is roughly around US$ 18.99 – $ 21.99 user / month. For the last type of plan, generally providers offer to make outbound calls to mobile phones in all listed countries. The prices is roughly estimated to be US$ 35.99 – $ 41.99 user / month

Many Providers also offer free trails for a few days depending upon their company policy.

ALSO READ
Features that make MachCloud stand out from other UC providers

MachCloud and seamless voice services with MachCloud

MachCloud is Digital Communications and Service Delivery Solution platform for businesses to cater for the growing needs in business communications all over the cloud business space. It offers services such as MachCloud to seamlessly connect employees from any other telecom services and offers calling via Office 365 and your own Cloud PBX. It offers to combine Skype for Business, Cloud PBX and Calling via Teams without any investment. The calling plans include Fixed Tariff in Fixed Tariff Calling Plan, services to seamlessly migrate without changing phone numbers, a unified invoice to combine Office 365 licenses and other Microsoft Services and telecom services and a Geo Redundant platform.

Get your hands on MachCloud to get the best services in most affordable rates for a progressive cloud business communication.

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SIP Trunking Checklist: 5 questions to ask before you plan to switch

In SIP Trunking
May 28, 2019
3 Min Read
S

SIP trunking business is on the rise but there are a lot of things to consider before you make the decision of a major shift towards SIP trunking. Enterprises that have been using phone systems for the past 15 years need to switch to a SIP trunk in order to stay ahead of the curve. Not only, it is the requirement of the present and will be persisted in forte, it is also a Cost saving approach for the state-of-the-art unified communication needs. Here’s a checklist that’ll come in handy when you plan for a sip trunk deployment. Make sure you answer these questions and decide if your organization is ready for SIP trunking deployment.

  • Is there an On-Site PBX?

Getting hands on and used to SIP trunking gets easier once you come from an On-Site PBX background.  The initial SIP trunking setup requires a PBX service in which the PBX phone system is turned into a virtual PBX service.  So, in order to get hold to the idea of Trunks, you need to have an on-site PBX in place.

  • Are you bills unpredictable?

When using PBX with primary rate interface (PRI) lines, the overall increasing communication of business becomes expensive. If you even accommodate as little as 50 employees, chances are you’d already be paying hundreds of dollars for effective communication. There are hidden fees too and it adds up to the already expensive PRI lines.

With an SIP trunking solution, your costs will become predictable with unlimited calling channels.

  • Have you an idea about Call Capacity?

In essence, an on-site PBX with PRI lines setup hinders enters pruners to do business. It is because of the limited number of call handling capacity in parallel. Once you need to have more channels, you have to purchase them. This increases communication costs.

With a Virtual PBX SIP Trunking, this issue is resolved in a cost effective manner since there are unlimited channels of simultaneous calls. In fact purchasing new channels is cost-effective too.

  • Do you Know SIP Trunking details?

Before switching to SIP trunking, get to know the details of it. Learn what on-site and Cloud PBX deployment is. It will be beneficial for you if you look into more options like How to execute calling via Microsoft Teams and other unified communication solutions.

  • Do you know what to look for in a Provider?

The most important idea lies in the Provider. A provider is what can make or break your business communications. IT is necessary to have a provider that offers affordable rates, predictable bills, all time customer support and also offers reselling opportunities.

MachCloud is a service management and Communication delivery platform that offers the est. SIP trunking deployment in the market. With MachCloud, you can experience best in line unified communications solutions service with affordable rates and management opportunities. There is a unified control panel that offers unified invoice management in addition to other management capabilities. Apart from SIP trunking, MachCloud also offers Cloud PBX, calling via Microsoft Teams, Skype for business and many other UC solutions. The cost effectiveness of its solutions makes MachCloud a favorite Provider for Enterprise UC solutions.

Head over to MachCloud and enjoy best SIP trunking solutions for your business for a better Unified communications experience.

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5 Steps to Make Money in SIP Trunks Reselling Business

In SIP Trunking
May 22, 2019
3 Min Read
5

The SIP Trunks Reselling business is real. This not only benefits Resellers but also benefits Enterprises seeking to find new opportunities to scale their business. In fact, SIP Trunks Reselling is one business that can even be started with minimum budget, and is ideal for startups only if they know the Right steps.

To make money from the SIP Trunks business, you need to take the following steps at the right time to make maximum use of market needs

  • Find the Right SIP Trunk Reselling Program

There are various Providers out there who can help startups with the infrastructure and features that are necessary for a SIP Trunks business. These Providers offer Right SIP Trunk Reselling Program that is equipped with all the necessary tools need to get the SIP Trunks business started and run smoothly

  • Provide Flexibility in Plans and Pricing:

It is ideal if you could find a partner program that offers subscription of unlimited minutes. It will be better for your business if the Partner program monthly fee includes nationwide calls in the US and minimum charges for long distance calls.

  • Provide Excellent Customer Support

Customers are bound to approach you whenever they face technical glitches. You can never predict the time when they need your services so you have to stay vigilant with a team of experts to answer their issues at any point of time. You need to make sure if your Partner program offers excellent customer support 24/7.

ALSO READ: Opportunities for a SIP Trunking Business Provider

  • Indulge into Social Media Marketing

There’s no point expecting customers when you have minimum reach. With the right Social media marketing approach, you are able to reach out to your customers and show them what you have to offer. This brings customers and hence the flow of revenue is streamlined.

  • Know the Terms and Conditions from Your Partner

Partners have terms and conditions which you need to abide by. It is always best to look for a Program that offers flexibility in pricing. You also need to make sure the Program doesn’t force implications on your customers.

MachCloud – Supporting SIP Trunk Resellers with profitable margins

MachCloud offers pricing and plans that are very flexible to suite to Resellers’ needs. With an established infrastructure, the services offered by MachCloud are quite reliable. A dedicated team of Professional experts is there to assist customers and their clients. MachCloud offers two Partner plans: Private Label and Trusted Advisor. With these two plans, you get all the requirements needed for a successful SIP Trunk Reselling business.

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How MachCloud can help you in avoiding internal telephone usage cost?

In Unified Communications
May 15, 2019
3 Min Read
H

With more and more businesses opting for Unified Communication Solutions, companies can benefit from cost optimization. Call accounting is a process which captures, records and keeps track on telephone usage events within the origination. Cost optimization is very necessary for businesses and therefore, companies implement cost optimization software’s and adopt them to make sure their digital business communication costs are streamlined.

How are internal telephone usage costs discovered?

Telephone Usage cost

With effective call optimization solutions in place, quite recently companies have realized that there are irregular internal telephone usage costs that are caused by using different vendors. In essence, keeping two vendors give you benefits of both types of solutions like PBX and Microsoft Teams. This gives rise to internal costs and the costs outweigh the benefits. Let’s make it clear: 

Harry and Alice both work in different branches of the same company that has opted IP Telephony networks. Harry has adopted PBX at one branch and Alice has adopted calling via Microsoft Teams. Over a period of time, when the company performs call accounting, it is made visible that due to differences in vendors (Cloud PBX and Microsoft Teams) there is an increase in internal telephone usage costs.

The solution to internal telephone usage cost

 

Internal Telephone Usage cost with machcloud

Like every problem has a solution, the problem of increase of Internal telephone usage costs also has a reliable solution: MachCloud Unified Business Communication Solutions.  With a MachCloud SIP solution in place, employees can make use of different telecom technology causing no extra internal costs to the company. That said, with a MachCloud layer in place, Harry can keep using PBX via SIP trunking and perform all the necessary business communication with Alice who is using calling via Microsoft Teams through SIP trunking and there are “absolutely no” internal telephone usage charges. This is by far the biggest benefit of MachCloud from all other SIP trunking providers and UCaaS providers in the market.

 

MachCloud: Ultimate UC solution for a progressive business

MachCloud not only provides solutions for internal telephone usage costs, it is a complete Service Management and solution delivery platform. It also provides services that facilitate Resellers in all aspects like enabling them with profitable margins, no costs for becoming a partner to resell Office 365 services, better client management and best-in-line technical support that is there for you 24/7. MachCloud is indeed your gateway to a successful digital business communication service that adds more value to your business, cuts costs on telephone usage and increase the flow of revenue for your business keeping you content with your business proceedings and making you explore new areas of making revenue.

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7 Reasons Your Business Needs a Hosted PBX as Digital Communications Solution

In PBX
May 10, 2019
4 Min Read
7

Keeping in view of the emerging business needs, it is always advisable to cater for the digital communications needs of cloud businesses. A Hosted PBX is one thing which you should defiantly be considering anytime soon. Here are a few reasons why:

  • IT saves you costs like none other

With a Hosted PBX right in place with the Right Provider, you can save huge money on your communication costs. Since, there is less hardware required, there are less costs of maintenance and setup. The Hosted PBX is mostly responsible for failure of equipment and keeping the uptime at max.

  • Scale up seamlessly as you grow

Businesses scale up or down as the overall market scenarios change. A typical business grows with more communication channels and more reach towards its customers. With the Right Hosted PBX in place, you can seamlessly scale your business not worrying about the digital communications infrastructure.

  • Can be setup with minimum startup capital

With a decent Hosted PBX, the cloud handles most of the hardware requirements. All you have to cater for is a stable internet connection that has enough capacity to handle the company’s communication and cloud hosting needs load your company is going to.

  • Easy to move

The best thing about adopting cloud-based systems, like SaaS or Hosted PBX, is that if you plan to shift your premises, you won’t have to shift excessive infrastructure and other hardware alongside.  Your web-based control panel is all you need to access your business services from the cloud. All your services will remain normal even if you plan a big workplace shift from Los Angeles to Florida.

  • It comes with promising DR solutions

This is one aspect of digital communications that makes many organizations opt for it as soon as they think of adopting digital communications. It is very difficult to setup Disaster recovery solutions and test them. A cloud hosted PBX provider is responsible for the uptime of your services. In case of a disaster, this ensures speedy turn-around from any disaster. In fact, your customers and clients are always within your reach in case of a calamity. With a hosted PBX in place, your business is up for real.

  • It ensures security

A cloud Hosted PBX provider is also responsible for the security aspects of your communication. A secured access and secure and reliable call system are all you need for your cloud business.  It is best to make sure your data backup is a part of Service Level Agreement.

  • Perfect for remote working employees

Telecommuting is on the rise. There is nothing worse than having a communication method that fails when you need a remote working employee the most to fix an issue. For the purpose of keeping your workforce within reach, you need a hosted PBX in place, at the right time.

ALSO READ: Cloud PBX vs. On-premise PBX – which phone system to opt for your cloud business

MachCloud is here to cater for your Hosted PBX needs

MachCloud offers a robust Service Management and Communication Delivery platform. It offers various digital communication services for cloud businesses including Hosted PBX, SIP Trunking, Azure, Dynamics 365, Skype4B and Hosted Voice. With MachCloud, you can unlock the potential of your business and reach out to your customers with best possible ways. Experts at MachCloud are always ready for any technical support that you need in terms of connections or uptime. With an intuitive Control panel, you can always keep all your digital communication proceeding tracked and have more control over the services.

Get your hands on to MachCloud Hosted PBX for a streamlined business digital communication experience.

 

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